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Paying off a debt marks the debt as paid off. Convergent Outsourcing and its agents are not credit specialists. Learn more. ". I never signed a contract). **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. All rights reserved. Renton Washington, Convergent Outsourcing Inc bill scam/fraud Renton Nationwide, palisades collection convergent outsourcing, inc I recived a bill today in my name but with my x husbands last name spelled wrong for an at&t bill, I have never had at&t service, I called to dispute it & all I got was them wanting to confirm who I was on a recording & wanting payment for over $400.00 !! SAVE THE CHAT! Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. Received several calls from this Company. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. Neither one is in the wrong legally. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. Further dinging score. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. They stated update will occur. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Convergent Outsourcing does not accept payment in exchange for credit deletion. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. It was gone off my reports within 2-3 days. Convergent Outsourcing's other names If they agree that the entry is inaccurate, theyll remove it from your credit report. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. This piece of federal legislation prevents debt collectors from harassing customers to pay. So I paid them 2 payment Dec. And Jan they took out of my banking acc. I asked couple of times and recorded on my wifes phone, she said as long i pay sprint directly account is no longer considered collection. I found out that Convergent Outsourcing, Inc. is a SCAMMER company. The phone number (mine) is unlisted, private. Learn more. It often has more success because of its industry knowledge and negotiation tactics. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. See reviews below to learn more or submit your own review. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. I am not paying them another dime. Thank you for visiting Convergent Outsourcing to make a payment on your account. So, I called the number, and got on the phone with an agent. I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. If you have a valid email address on file with us, you will receive a password-protected receipt via email. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. We're available to help by phone at 1-800-444-8485 or online through our contact form. Maryland Residents: This agency is licensed as NMLS ID # 930053. At this time, we can only discuss payment plans over the phone. Tell us has your experience with this business or person been good? They stop taking the money out of my account and listed it as a paid debt on my credit report. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. They said according to sprints policy they cannot delete from the trade line. Please call us at 1-800-444-8485. We have reviewed the complaint and the related matter. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. The only advice I can offer you is not to feed into their urgency. Press J to jump to the feed. We appreciate the opportunity to respond to your concerns. Like it or not. I was stunned. also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. Will paying sprint remove collection? All rights reserved. I called the Federal Bureau of Consumer Protection and filed a report. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. If you would like to make payment online instead of over the phone, you may do so on our website. They're trying to collect $2,200.39 of which I have no idea what this is. In business since 1950, Convergent is one of Americas leading collections agencies. FRAUD ALERT! I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. I would even consider pay for delete in full. Why Ripoff Report will not release author information! Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page. This reply is in response to your complaint we received from the CFPB. This morning I received a phone call from a debt collections agency Convergent Outsourcing. Sprint cannot make exceptions to this policy. A lady called me from Convergent outsourcing about a Dish Network account. A link has directed you to this review. If it is their collection dept., did you try to get them to recall the debt? A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. I called Dish to confirm this and they said they have no record of a debt. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. We value your privacy. Convergent Healthcare | 3,323 followers on LinkedIn. - Make the payment with them through chat. I received a letter from Convergent saying sprint placed my account with their office for collection. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. I suppose they need to provide: Proof of contract - with sign-on and termination dates. I paid them today, now waiting to see what will happen. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. I'm suprised they just won't delete it since it's paid and they were notified. @new_earthThank you for sharing. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Originating in 1950, its current headquarters are in Renton, Washington. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. I never spoke to them again. What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. The letter needs to explain the reason for your late payment and why youre requesting removal. Don't dispute again, it will come back validated. More details on software and accessibility are available at WebAIM.org. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. bureaus (they were only reporting to two). I also called convergent and they only collecting on sprint behalf. I have the same collections from sprint thru convergent outsourcing on my credit report. Just because you paid Sprint off doesn't mean that it gets it off your report. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. Work with Sprint directly if they still own the debt. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. Re: PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT. This company is horrible. I canceled account with sprint on june 14, didnt payoff devices immediately and now since 7/28 i have convergent outsourcing on my reporting not willing to discuss removal at all. Sorry to hear. Consumers love to do business with someone that can admit mistakes and state how they made improvements. And I owe them money. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. In response to this complaint, your account will remain reported to the credit bureaus with accuracy. We sent you several validation notices. . It was founded in 1950 and currently has about 2,300 employees across 12 offices. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. Least it wont be counted as owed any longer and can age off in time. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. Sign up to receive our free weekly newsletter. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Convergent Outsourcing help. Convergent Outsourcing is one of the largest debt buyers in the country. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . I asked if she was sure and she said yes. Some dont. Some people have been lucky and it was deleted right away, though. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report.