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On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. >, What is the Smart Wireless feature in my BT Hub? You want to fiddle with the settings of your BT Smart Hub. They'll give you all the details you need. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Wait 5 minutes, then start reconnecting the cables. 16-08-2022 Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. 3. If you want to make any changes to the hub settings, you'll need the admin password. Your Hub is ready when the light turns steady blue. If you're still having trouble try our community forum. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. Set the security level for your Hub's wireless connection -. It's not an extension socket, Press the Power button on the Hub to switch it on. With Band Steering on, the Hub steers your devices to the best wireless band for them. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. If you dont have a battery unit, unplug the modem. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. It's on or it's off. 15h14. >, Where do I find the default admin password for my BT Hub? He was once Deputy Editor of Mail Online and remains in therapy to this day. The master socket is the main socket for the phone line in your home. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. This table shows the main differences between them. If it's not listed you'll need to create a new port forwarding rule. When your device connects, it automatically chooses the . For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn Announcements, Guides & Community Updates. Security type Unsurprisingly, we've called this gizmo Smart Scan. You'll find it on the back of the Hub if you haven't updated it. >, Where do I find the default admin password for my BT Hub? If you've turned Separate Bands on, you'll be able to select the channel for each band. Enter your current password followed by your new one. >, What is the Wireless mode feature on my BT Smart Hub? It may be your browser causing the issue do check in its settings or in your Antivirus program. Click Advanced Settings Click Wireless Enter the admin password. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). If you do have a problem with the Wi-Fi, this may reveal what it is. By default, your Smart Hub will have this switched off. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. It's also easy to see the Hub Manager across all devices. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. You dont want your neighbours taking advantage of the internet connection that youre paying for! It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. How can I set up or change the admin password on my BT Hub? You can then enter your password in the usual field to access BT Hub Manager. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? If all else fails, give BTs Helpdesk a call on 0800 800 150. If there is already some text in the address bar. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. You can re-use your filter and Ethernet cables so please keep them. How do you turn off wifi? If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. This table shows the main differences between them. Youll be asked to enter the new password twice, to make sure its correct. Struggling with your BT router login details? (Make sure you're connected to your home network.) Instead the Smart Hub connects to the Openreach modem (or ONT). Only change it if you're having connection problems with your device. Press 'Enter'. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? From the Hub Manager, click on Advanced Settings, then Wireless. 16-08-2022 Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. on You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. How can I set up or change the admin password on my BT Hub? How can I turn it on and off? To set up port forwarding, click a dropdown for your model of Hub. and many others. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. If it isn't blue, see connection troubleshooting below for help with connecting. Unplug the battery pack from the power supply. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. >, How do I see which of my BT Hub's wireless bands my device is connected to? Once youre logged in youll see a button for Advanced Settings. BT Devices Can not access hub manager - 192.168.1.254 (or any. >, BT Home Hub 5 - Information and troubleshooting guide. This means when you search for your Hub in the list of wireless names on your device you'll only see one. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. It's also easy to see the Hub Manager across all devices. Every device that uses the internet sends its packets of data through specific ports. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Whats next? Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Alternatively choose your Hub from the dropdown to find out how to connect. The light on the front will change colours while your Hub sets itself up. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. >, What is the Smart Wireless feature in my BT Hub? When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Youll find it on the back of your Hub. The light on the left of the Hub will flash blue. A master socket is the main socket for the phone line in your home. Youll also need to add a password hint. This will open the Hub Manager, Enter the admin password. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. >. Copyright 2022. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. >, How can I set up or change the admin password on my BT Hub? 16h12. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. How do I restrict the wireless devices that can connect to my Hub? The BT Mini Hub doesn't support application sharing or port forwarding. Band Steering The password should now be changed to something of your choice. Looking for tips on how to squeeze the best performance from it? If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Try connecting your device to the router with an ethernet cable instead of using wireless. Slide the two parts of the Hub's power plug together until they click into place. >, How do I turn off BT Access Control for a device? You'll then be able to change these settings: Separate Bands. 16-08-2022 Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. For security reasons you might want to change the admin password for your smart hub manager every now and again. Click on the title and picture of your Hub to see links to all our help. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. Your Smart Hub automatically scans for the best wireless channel. How do I connect my device to my BT Hub by Ethernet cable? If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. Re: BT Smart Hub 2 manager and Windows 11. This means when you search for your Hub in the list of wireless names on your device you'll only see one. The default mode here is Mode 1. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar >, How do I set up port forwarding on my BT Hub? >, How do I set up port forwarding on my BT Hub? If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. >. Advanced settings Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Got a BT Business Smart Hub 1? My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. IP address Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. Follow the instructions that automatically appear on the screen to change your password. You can re-use your filter and Ethernet cables, so please keep them. If this happens get in touch with us. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Security Password Switch off the router and switch it back on again. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. Email Barry at barry@bigtechquestion.com. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). 16h26. >. on There are a few things to try here. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. Note: you'll need a Dynamic DNS service provider to use this feature. You'll need your Hub's wireless network name and password. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. They're on the back of your Hub. >, What is the Wireless mode feature on my BT Smart Hub? A master socket is the main socket for the phone line in your home. No, it really is that simple. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Wireless mode After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Click here for more about setting up Full Fibre yourself >. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. (Make sure youre connected to your home network.). For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Wireless When your device connects, it automatically chooses the best wireless band. The default BT Smart Hub IP Address is: 192.168.1.254. Instead the Home Hub 5 connects to the Openreach modem (or ONT). It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. This last screen permits me to then continue and arrive at the hub home page. Any thoughts on this would be welcome. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Alternatively choose your Hub from the dropdown to find out how to connect. Depending on your socket type, you might need to use a filter. 16-08-2022 The light on the front will change colours while your Hub sets itself up.