A card will be unconditionally confiscated if it is found in the possession of an unauthorized third party. Standard fare is $4. MARTA Police (Non-Emergency) 404-848-4900. If you choose to download the pdf version of the Part B application please deliver it to your Provider for completion. Scooters are often unstable on lift equipment. These discounted Breeze Cards are valid on all MARTA buses and trains and are available for pickup at the following locations: Five Points Rail Station
Operators are not permitted to enter buildings and/or private residences, lock doors, or set home alarm systems, etc. A subcommittee of the MARTA Advisory Committee (MAC) will make recommendations to MARTA at that time. Using tobacco or electronic cigarettes or vaporizers is prohibited. . Should such assistance be necessary, but unavailable while customers are on the bus, MARTA will contact emergency medical services to administer the required medication at the customers expense. MARTA Transit;
NOT TRANSFERABLE: This card is not transferable and if pre-sented by any person other than whom it is issued, MARTA will confiscate the card. 2. MARTA attained the Silver level of recognition for its sustainability efforts. CCRs will provide a Ready Time when the trip request is confirmed. Standard MARTA Mobility fare is $4, and customers can only board our Mobility buses if they have sufficient fare.
Once MARTA has received your completed application, you will be contacted and scheduled for the second phase of the process, which is the in-person interview and assessment.
The completed application (both Part A & B) must be faxed to 404-848-6900, or mailed to: Mobility Service, 2424 Piedmont Road NE, Atlanta, GA 30324. Fares are subject to change; however, in accordance with ADA public law, fares for MARTA Mobility cannot exceed twice the fare for regular fixed route and rail service. Assault or threat of assault is prohibited. A.Unconditional eligibility (all trips), This is a person's eligibility category when it is not reasonable to use the fixed route service under any circumstances, regardless of weather, distance to the stop, and so on. Also, only you are allowed to use your Reduced Fare Breeze Card. MARTA Police (Non-Emergency) 404-848-4900. 404-848-5826. Click hereto access the Mobility Reservation System. May 21, 2021 Atlanta, GA Transdev launches new partnership with MARTA Mobility to support Paratransit Services and ADA Eligibility Transdev is excited to kick off a new, three-year partnership with Metropolitan Atlanta Rapid Transit Authority (MARTA) this week. This category is not required once a transit system is 100% accessible. (Forsyth Street side of the station)
Customers can load their MARTA Mobility Breeze Cards in the following ways: 1. Mobility Operators are not permitted to provide assistance that requires them to leave their assigned Mobility Bus unattended for a lengthy period of time or lose their ability to keep their assigned Mobility Bus under visual observation. At the expiration of the eligibility certification, customers are required to re-certify for Mobility service. Instructions on how to obtain a MARTA Mobility Breeze Card are included in the letter of Eligibility. . Customer Service. Operators will assist customers who require door-to-door service by carrying a limited amount of packages (what the operator can carry off the bus in one trip) to the exterior door. Once a subscription schedule is confirmed, the Mobility Bus will arrive during the scheduled pick-up window at the same location each day as prearranged with MARTA. A MARTA Mobility Service Agent will explain the service and/or mail an application. MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. Student Program (K-12) Group Discount. A Personal Care Attendant (PCA) is someone designated or employed specifically to helpan ADA eligible customer meet his or her personal needs. Individuals who believe they are eligible must complete Part A of the eligibility application. MARTA Customer Experience. When the Mobility Bus arrives within the Ready window, customers must board the Mobility Bus within five (5) minutes of its arrival. Customer zip code, which is the password to access the automated system. If the Mobility Bus arrives anytime between 6:45 AM and 7:15 AM, the customer must board within five (5) minutes of the arrival of the Mobility bus. Service cannot be provided earlier, later or on days when MARTA fixed routes bus and rail services are available. The goal: make life simpler for all our employees. Failure to follow the Code may result in immediate expulsion from MARTA property, suspension from the use of transit property and services, and loss of unused fare media that expires during suspension. Customers may not counterfeit, misuse, or refuse to show specific fare media to MARTA employees. 1. Customers must have correct fare immediately upon boarding in order to ride. Upon receipt of a completed application, MARTA Mobility must make an eligibility determination within twenty-one (21) calendar days of receipt. ATLANTA - The first of Atlanta's Streetcar vehicles has been repaired and is back in service.
Customers will not be charged with a No-Show if the Mobility Bus arrives outside of the thirty (30) minute Ready Window, and he or she chooses not to travel. Lost Item Inquiry Formfor lost items. Untapped Breeze cards will lose value if not activated within this time period.
MARTA is diligently working to fill these positions as soon as possible and we have. Reduced Fare Office OR (Forsyth Street Side)
Individuals with a hearing impairment may use Georgia Relay Service at 711 or TTY 1-800-255-0135. Customers may also cancel via the MARTA website @
Any article left on a Mobility bus will be turned in to the MARTA Mobility Dispatch office. If the disability continues beyond the certified time, MARTA will require a revised certification from the customers Health Care Professional. Please note that your application will not be processed until MARTA Eligibility receives your completed Part AandPart B forms. For example, a person may be able to reach bus stops that are no more than three blocks away, and where there is a safe, accessible path of travel, but she may require paratransit if distances are greater than three blocks, or if there are path of travel obstacles such as steep hills, deep snow or ice, or other obstacles. Five Points Lost and Found Office is temporarily closed. Customers who wish exercise this right to a second level of appeal, should contact MARTAs Eligibility Specialist at. MARTA Mobility
The Warning Letter also provides the customer with an opportunity to dispute the listed No-Show infraction, and provide proof of extenuating circumstances that may have caused the infractions. 404-848-5826. The position pays very well also. To provide safe, on-time service for all customers, the customer must designate a location where they will be waiting. . Solicitation or selling goods or services without the express permission is prohibited.
This service is designed for customers who can use the fixed route system if an accessible route is available to them. Subscription service is offered to MARTA Mobility customers who have travel patterns to and from the same destination(s), at the same time, at least one (1) day per week, for at least (six) 6 consecutive months. MARTA Mobility operates during the same days and hours when MARTAs fixed route bus and rail service is available. University Program. All future replacements are $5. A CCR will return the call and complete the reservation. Text Only September 2022 Mobility Newsletter, Text Only_May 2022 Mobility On-the-Move Newsletter, July 2022 Mobility On-the-Move Newsletter, Text Only_July 2022 Mobility On-the-Move Newsletter. We apologize
If the visitors disability is apparent, this documentation is not required. Customers will be sent a letter of eligibility determination in writing, or alternative formats if requested. Customers infractions will be reviewed at the end of each month and their future Mobility service may be suspended if the infractions are deemed excessive.. Customers can confirm and cancel future trips through the automated system and the MARTA website. Atlanta, GA 30324 Atlanta, GA 30303. The Mobility Bus may arrive prior to 4:15 PM but is not considered late until after 4:45 PM. Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses. Service cannot be provided earlier, later or on days when regular MARTA service is not available. Click here for a downloadable version of MARTA Mobility Guide UTILIZING THE MARTA SYSTEM MARTA MOBILITY AREA & HOURS OF OPERATION TYPES OF MARTA MOBILITY SERVICES MARTA MOBILITY CATEGORIES OF ELIGIBILITY Weekday: 4:45 AM - 1 AM; . Customers can load their Mobility Photo ID Breeze Cards at any of our Breeze Vending Machines around MARTA. Mobility Operators are permitted to assist ambulatory passengers up and down the steps of the Mobility Bus, as well as steps going to and from the vehicle, unless it poses a direct threat to safety. The operator will not carry packages through the door. Day and time of experience
MARTA is dedicated to being here for those needing essential travel during the COVID-19 pandemic. MARTA Police (Emergency) 404-848-4911. The suspension will go into effect on the 15th day of the next month and will last seven (7) consecutive days. Call 404-848-5000 and start your Balance Protection. This rule includes operation of the hydraulic lift and attempts to remove wheelchair tie-downs. The call center is voice automated on Saturdays, Sundays, and holidays for next day service only. Is complementary paratransit service that operates within the same service area as fixed route bus and rail services. Interviews at MARTA Experience Positive 71% Negative 21% Neutral 8% Getting an Interview Applied online 74% Recruiter 9% Employee Referral 6% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at MARTA Bus Operator (4) Intern - Hourly (2) Station Agent (2) Managerial (1) See more interviews for top jobs MARTA Customer Experience. How much does a Reduced Fare Breeze Card cost? To request an application or obtain information about MARTA Mobility, call the MARTA Mobility Eligibility Department at (404) 848-5389; Monday - Friday, 8:30 AM - 5:00 PM. For the safety and comfort of the operator and other customers, service animals are required to be completely under the control of their handlers at all times and absolutely non-aggressive. 4. Any individual with a disability who is unable, as a result of a physical or mental impairment (including a vision impairment), and without the assistance of another individual (except the operator of a wheelchair lift or other boarding assistance device), to board, ride, or disembark from any vehicle on the system which is readily accessible to and usable by individuals with disabilities." Please contact MARTA Mobility Eligibility at (404) 848-5389 during business hours, Monday - Friday, 8:30 AM - 5:00 PM for detailed information regarding these procedures. Claim your pass with the appropriate voucher links above. Customers must wait at least twentyfour (24) hours after a reservation is made to cancel it through the automated system. TDD or FIRS: 1-800-877-8339
Customer Guides and other written materials are available in alternative formats. [Code Section 37.123(e) (1)], Any individual with a disability who needs the assistance of a wheelchair lift or other boarding assistance device and is able, with such assistance, to board, ride, and disembark from any vehicle which is readily accessible to and usable by individuals with disabilities if the individual wants to travel on a route of the system during the hours of operation of the system at a time or within a reasonable period of such time, when such a vehicle is not being used to provide designated public transportation on the route. [Code Section 37.123(e) (2)], Any individual with a disability who has a specific impairment-related condition which prevents such individual from traveling to a boarding location or from a disembarking location on such system. [Code Section 37.123(e) (3)]. MARTA Mobility is our paratransit service available to anyone unable to ride or disembark from our regular MARTA transit services. Learn more. Update: The first of Atlanta's Streetcar vehicles has been repaired and is back in service. Customers must present a valid MARTA Mobility Breeze Card or Identification (I.D.) Customers are allowed to bring bikes on buses that are equipped with a bike rack. When the customers priority is to be picked-up by a certain time, the CCR will state a Ready Time and apply the thirty (30) minute window. We introduced MARTA Employee Self-Service to help streamline our human resources and payroll process. To advocate and provide safe, multi-modal transit services that advance prosperity, connectivity and equity for a more livable region. Customers will be asked to leave a voicemail with their name and phone number. We offer Reduced Fare Breeze Cards to eligible senior citizens, people with disabilities and Medicare cardholders. Mobility Operators are permitted to assist customers who utilize wheelchairs or other mobility aids up or down one curb or step unless it poses a safety risk. Is a shared ride, advanced reservation mode of public transportation. It is the customers responsibility to maintain a valid MARTA Breeze Card and to reapply for service prior to ones eligibility expiration date. Riders' Advisory Council; . The appeals hearing must be conducted within thirty (30) days of receipt of a request to appeal. The customer has ten (10) days from the postmark date of the written notification to appeal a pending suspension. 2. University Program. Mobility answers weekend and holiday calls LIVE from 8:30AM 5:00PM. 404-848-5826. MARTA removed the four streetcar vehicles from service on Nov. 29, 2022, after engineers discovered wheel degradation . Door-to-Door service is available to customers who require such assistance. Explanation of incident, suggestion or comment, Voice: 1-866-377-8642
Download the application (click on the link below), or contact the Mobility Eligibility office at 404-848-5389 to request an application for Mobility Services. In this type of eligibility, the person can be reasonably expected to make some trips on the fixed route service. Administering medication is the customers responsibility. Upon receipt of the Breeze Card, Customers will be asked to sign a written affidavit which acknowledges the following points regarding the use of the Mobility Breeze Card: 1. If trips include transfers to another transit system, MARTA Mobility customers must reserve trips directly with that system and pay the required fare for both MARTA and the other system. Simply put, MARTA does not have enough Bus Operators to operate all the trips on all the various routes. MARTA reserves the right to limit the number of replacements. 30 Alabama Street, SW
5. Applicants should indicate whether they will travel with a PCA during the application process. Everybody needs their own. About MARTA. MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. Please tap your Breeze card within 30 days of purchase to activate reload value. MARTA Customer Experience. Atlanta, Georgia 30324-3330, Please include the following information when calling or writing:
MARTA Transit; MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. PDF version] to print a hardcopy of theMARTA Mobility Eligibility Application for Certification Part B(for the completion by your Health Care Provider). Click this link[
The fax number for Mobility Eligibility is 404-848-6900. Customer must arrive at work, school or appointment no later than 8:00 AM. Information Needed to Make a Reservation: Trips are scheduled to provide travel times that are comparable to the time it would take to complete the trip on fixed route services plus thirty (30) minutes (allowing for transfer times). Riders who qualify for our MARTA Mobility service and use their MARTA Mobility Photo ID Card can receive discounted fares when purchasing multiple rides. Transfers between CobbLinc Paratransit and MARTA Mobility are free at the Cumberland Transfer Center and the MARTA Arts Center Rail Station. MARTA Mobility Appeals Panel
Part B of the application must be completed by a licensed rehabilitation or medical professional affiliated with an accredited service center working with disabilities. MARTA Mobility Customer Guide - May 2019 4 Map of MARTA Mobility Service Area MARTA Mobility operates during the same days and hours when MARTA's fixed route bus and rail service is available. The Reduced Fare pass is only compatible with one-way tickets, round trips and trip packages in multiples of 10 or 20. To qualify for one of our Reduced Fare Breeze Cards, you'll have to do the following: The initial card is free, and your first replacement is only $2. The Warning letter will remind customers of the No-Show and Cancellation Policy and how to avoid future infractions. MARTA is offering up to $8 off Uber and Lyft rideshare trips Monday-Friday, 4 a.m. to 6:30 a.m. (to address early morning gaps in MARTA service areas). Customers with inoperative wheelchairs cannot be transported. All fare types must be loaded on a MARTA Mobility Breeze
MARTA Employee Self-Service We introduced MARTA Employee Self-Service to help streamline our human resources and payroll process. Explore how you can get around any personal limitations, Talk with you about what you want to do and where you want to go, Teach you to read MARTAs maps and schedules, Teach you to board, ride and exit the rail and buses, Travel with you on those first few trips so you can feel confident on your own. If customers travel with a PCA, they may travel with one companion in addition to their PCA. For everyones benefit, fixed route and rail operators announce major intersections, destination points, transfer points, and requested stops. Transfers between MARTA Mobility and Cobb County Transit (CCT) Paratransit are free at the MARTA Arts Center Rail Station and the CCT Cumberland Transfer Center. Please remember that MARTA Mobility is a shared ride service and customers are encouraged not to neglect personal hygiene so as to cause an adverse effect on the ability of MARTA to provide acceptable services. MARTA Mobilityis our service that provides ADA Complementary Paratransitservice to anyone unable to ride or disembark from our regular MARTA transit services.
MARTA secured a $2.6M grant for the purchase of 6 New Flyer Xcelsior battery-electric buses that will reduce fleet emissions. No commercial or large-size carts, or dollies unless collapsed. MARTA Mobility. Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses. Present documented proof of your age (65 years or older), your disability or your status as a Medicare cardholder, Provide a valid photo ID as proof of your identity. They can also load their cards at MARTA RideStores or by calling media sales at 404-848-5000.
Wheelchairs are defined as three or more wheeled devices.
The buses operate in an ADA-designated service area within Fulton, DeKalb and Clayton Counties and the City of Atlanta. Some may also come with a warning from the manufacturer that they should not be used as seats on moving vehicles. Customers must make all changes prior to the date of travel. Click here to download the Mobility/Paratransit Application. If MARTA Mobility does not provide an appeal decision within thirty (30) days, MARTA Mobility will provide service until an appeal decision is provided. Be on time for scheduled trips and be ready to board the Mobility bus when it arrives. Atlanta, Georgia 30324-3330. The customers Ready window begins at 6:45 AM, and ends at 7:15 AM (Ready Time plus 30 minutes). Customers unable to use the steps to enter the Mobility bus may stand on the hydraulic lift to be lifted onto the Mobility Bus. Wheelchair brakes must always be locked while on the lift. You willstill have the optionof goingintovoicemail. DEFACED/DAMAGED CARDS: Photos that are faded, numbers missing or scratched off will be considered invalid and subject to confiscation. The customers Ready window begins at 4:15 PM and ends at 4:45 PM (Ready Time plus 30 minutes). Also please be advised that this card must be surrendered upon request by a MARTA official.