Travel Aware - advice and safety guidance. Perhaps one of the admin team @Toby @Marjo @Anonymous can possibly assist in finding an adviser able to email you. Complaints Department is not affiliated to, linked with or otherwise endorsed by Great Western Railway. This facility is only available once your application has been accepted and your guidelines have been released to you and it can take up to 2 weeks* to receive a response. Youll also have a chance to do your Duke of Edinburgh Business Gold Award. However, if you'd rather complain directly, you can use the above address to contact Great Western Railway. You can order up to 100 copies of a single name certificate via the Guinness World Records store. All Rights Reserved. Were changing the way people think about train travel, enabling our teams to make it a great experience for our customers. Email: info@railombudsman.org, Post: FREEPOST-RAIL OMBUDSMAN. GWR is a place where you can truly be your unique self, thrive and be part of an awesome family. Home; About us. He was asked to step across to sister business, South Western Railway, in 2020 to address serious performance, partnership and contractual issues and returned as Managing Director of GWR in January 2021 having addressed the key SWR issues. We advise you check your journey before traveling with us today, There is a good service across our network. . All product and company names are trademarks or registered trademarks of their respective holders. Your main responsibilities will be: Providing the highest level of customer service and being proactive to customer needs Rail Ombudsman contact details Web: www.railombudsman.org Email: info@railombudsman.org Twitter: @RailOmbudsman Post: FREEPOST-RAIL OMBUDSMAN Telephone: 0330 094 0362 Textphone: 0330 094 0363 Your experience matters. Please refer to our Current application waiting timesfor the most up-to-date information. If you incur any problems or have any questions concerning your order or the status of your order, pleased contact our customer service representatives who are are available from 9 a.m. to 5 p.m. GMT Monday through Friday. All Rights Reserved. Arrangements can be made at some stations to collect tickets (the card must be produced and the tickets signed for by the card holder). Aircoach. National Rail Enquiries - Great Western Railway Great Western Railway (GW) http://www.gwr.com Information last updated 26 February 2023 00:49 Company Information Managing Director Mark Hopwood Head Office Phone 03457000125 Fax 0 Textphone number 1800108001971329 (For customers with hearing impairments) Address If there are any issues with the text on your certificate, please contact us. Ticket types and prices 21 articles. For the last 4 week period our average response time for complaints was 5.6 working days. It can take up to 12 weeks* for us to assess your application and send you the guidelines for your record attempt. Payments should be made via Paypal or Worldpay and these options are presented once you reach the payment screen when processing an application. . Contact Us. Alternatively, you can use your email address to get started. Find out how we keep your data secure, and what you can do to keep safe online. Please email our Customer Support team with more details of your experience as well as your journey information. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. To find out more about how we can help, visit our Business Solutions pages. More. There may be several pages of results. Or Email * Our locations Scotland Midlands Wales South East South West London Republic of Ireland Northern Ireland Isle of Wight Our roles Engineering & Mechanics Support Roles We train our staff to handle complaints fairly and efficiently, and we provide them with several tools to help them solve problems on the spot if they can. Learn how to plan your trip, check for disruptions and find the cheapest fare. Email address is GWRfeedback@GWR.com. Useful information. Joe also manages our relationship with the DfT and ORR as well as taking the lead on Corporate Responsibility including Environmental matters. Great Western Railway complaints contacts Visit Customer Services Email Customer Services on GWRfeedback@GWR.com Call Customer Services on 0345 700 0125 Tweet First Great Western Trains If they cant help, they will pass your complaint to our Customer Support Team. About Us; Our History; . Posted Posted 24 days ago. Please note our Priority Application service is not a consultative service for standard applicants it only speeds up the standard application process. Let us know how we want to hear from you. Opening hours: Monday to Friday 08:00 - 20:00, Saturday 09:00 -18:00, Sunday 09:00 -16:00. Click on the link below to begin the set-up process. Let us know how we want to hear from you. Use the link below to find your local BCBS company's website. If it repeats session will be terminated itself after 45 minutes of inactivities. Daniel, 28, from Gloucester, has made giant strides in his short career at GWR, playing a pivotal role in enhancing the operator's train service performance. You will have 45 minutes to complete this transaction before the session expires. Richard leads the Driver, Guards and On-board Customer Host teams and also plays an important role in our partnership with Network Rail; making sure our customers' journeys are disrupted as little as . We welcome letters but cannot answer . The contracted hours are to work 35 hours per week working shifts. Please check with your phone provider if you are unsure about how much a call will cost. All directors of Caledonian Sleepers Rail Leasing Limited, Website for Caledonian Sleepers Rail Leasing Limited, All directors of First Rail Holdings Limited, All directors of Govia Thameslink Railway Ltd, Website for Great Western Railway - Bristol Parkway Station, Website for Great Western Railway - Bristol Temple Meads Station, All directors of Hull Trains Company Limited, All directors of London Midland Trains Limited, Website for London Midland Trains Limited, Arriva Trains Wales (ArrivaTW, Arriva TW, Arriva Trains Wales/trenau Arriva Cymru Limited), Avanti West Coast (was Virgin Trains, West Coast Trains, West Coast Mainline, West Coast Railways, VirginTrains, Virgin Rail, Virgin Cross Country, Virgin XC), Caledonian Sleepers Rail Leasing Limited (Serco Caledonian Sleeper, Caledonia Sleeper, Calendonian Sleeper), Chiltern Railways (Chiltern Rail, Chiltern Trains), CITB (Construction Industry Training Board), CrossCountry Trains (Cross Country Trains, XC Trains Limited), East Midlands Railway (East Midlands Trains Limited, East Midland Trains, EastMidlands Trains), First Rail Holdings Limited (First Railways, First Trains), Govia Thameslink Railway Ltd (Thameslink, Great Northern, GTR, Southern Railway, Thames Link, Gatwick Express, Tameslink, Thames Link, GoviaThameslink), Grand Central Rail (Grand Central Trains), Great Western Railway - Bristol Parkway Station (GWR, First Great Western, FGW), Great Western Railway - Bristol Temple Meads Station (GWR, First Great Western, FGW), Great Western Railway - London Paddington Station (GWR, First Great Western, FGW), Greater Anglia (GreaterAnglia, Anglia Trains, Anglia Rail, Greater Anglia Trains, Abellio Greater Anglia), GWR (Great Western Railway, GWR, First Great Western, FGW), Hull Trains (HullTrains, First Hull Trains), LNER (London North Eastern Railway, Virgin Trains East Coast, East Coast Trains, Eastcoast Trains, East Coast Main Line, ECML, Virgin East Coast, Virgin Rail East Coast, Virgin East Coast Trains, VirginTrains East Coast), London Midland Trains Limited (LondonMidland, London-Midland), Network Rail (NetworkRail, formerly RailTrack, RT Group plc, Net Work Rail), Northern Railway (Northern Rail, NorthernRail, Arriva Rail North, NorthernRailways, Arriva Rail Northern), Rail Delivery Group (RDG, Association of Train Operating Companies, ATOC, National Rail, Young Person's Railcard, Senior Railcard, Railcards Marketing, myinterrail, My Interrail), Raileasy (Rail Easy, Ferries Trains Planes Ltd), ScotRail (Scot Rail, Abellio ScotRail, Abellio Scot Rail, ScotRail Alliance, Scotland's Railway), South Western Railway (SWR, South West Railway), Southeastern Railway (South Eastern Railways, South-Eastern Railways, South Eastern Trains, SouthEastern Trains), Trainline Plc (thetrainline.com, Train Line, The Train Line, TrainLine, Captain Train, trainline.com), Transport for London (TfL) - London Underground (Tube, Oyster Card, London Rail, DLR, Docklands Light Railway, London Transport, Tramlink, Congestion Charge, Transport of London). Or fill out the following form. You will have 45 minutes to complete this transaction before the session expires. N.B. Airline information. e-Commerce / mobile technology solutions In addition to vwr.com, VWR, part of Avantor offers a state-of-the-art technology solutions portfolio. Richard leads the Driver, Guards and On-board Customer Host teams and also plays an important role in our partnership with Network Rail; making sure our customers' journeys are disrupted as little as possible when works on the line take place. It provides the majority of commuter and outer-suburban services from its Central London terminus at London Paddington to West London and the Thames Valley region including Berkshire, parts of Buckinghamshire and Oxfordshire along with long-distance inter-city services via the Great Western Main Line to South West England and South Wales. For more information, or to check your journey, please visit GWR.com. | Read 321-340 Reviews out of 1,311 See if you are entitled to compensation here. Please visit the certificates page in the Guinness World Records store and simply click on the Add to Basket. new. He steered the business through substantial changes like introduction of the new electric trains and the delivery of the December 2019 timetable which added frequency and reduced journey times on most GW routes. Please ensure that you clearly state the misprint or misspelling, with your application reference/claim ID number, exact record title and Record Holder name. If you wish to purchase a certificate, then please visit the Guinness World Records store and refer to the rest of the information in our certificates FAQs. Provider Learning Opportunities Contact information; Job opportunities; Online form; Optional extras 4 articles. Need help at our stations or getting on and off our trains, we are available to help. The Great Western Railway press desk is operational from 08:30 to 17:30, Monday to Friday. Toll Free in the U.S. To access your online account, log in and select the relevant application and scroll to the bottom of the page to the correspondence box. Open positions are advertised at www.indeed.com or you can email your resume to: careers@gwresources.com. Duncan joined GWR in June 2019 and brings a wealth of cross-industry railway experience to the role. Once selected, click on continue to bring up the search results of all records that took place in that location and date. You may be able to get your money back if you bought a ticket but did not travel. leading the team to focus on driving volume, optimising revenue performance and building customer satisfaction and loyalty. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Join to view profile . Email address is GWRfeedback@GWR.com. Instead, theyre full of the info you need to get things sorted. Mark was appointed Managing Director at First Great Western in 2008. If you are unhappy with any part of our service, there are several ways you can tell us. You'll get an opportunity to experience a variety of on board and station work placements including Station Operations, Gateline, Customer Host, Ticket Office and Revenue Protection where you'll gain real customer service skills. You will have 45 minutes to complete this transaction before the session expires. A refund for flexible tickets can be simply submitted and changed for Advance Tickets on your TrainPal app without having to contact customer service. Please register your lost property using the form on our website. GWR 2023 All rights reserved. Account and payments 15 articles. 8h. Select the relevant application from the Applications section of your dashboard, Scroll down to the section called "Receipt", Your receipt will then load in a new window, From here it can be printed or downloaded as a pdf file, Once here, select the link For alternative payment methods please request an invoice" at the bottom of the payment options, The next page will have a link to your invoice. Due to the consistently high volume of applications we receive, the waiting times for a response to a Self-service application can be up to 12 weeks*. Join the 1,400 people who've already contributed. First, login to your Guinness World Records account and then make a record application. Complaint-tracking software can be used as a training tool, for monitoring quality insurance and for collaboration. Find out more here: https://www.gwr.com/about-us Contact Information John Carter Media and Communications Manager Great Western Railway 0845 410 4444 07715 040424 John.Carter1@gwr.com Notes to editors Picture Signed up: GWR colleagues with a poster committing to The Railway Mental Health Charter. 24 Feb 2023. *Please note - Our usual wait times are sometimes extended when we have larger than normal volumes of applications. If you are applying on behalf of an organisation or brand, you can access a fast-tracked application and many other services through our fee-based Consultancy services. If youre unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. This is the only way we can answer any questions about your record attempt, if questions are asked through other methods they may not be answered. We offer competitive compensation packages and generous health benefits. She has extensive knowledge of diversity and inclusion, leading organisational change, employee relations, policy and employee reward. Get in touch with our Customer Support team via our online form. To speak to our Social Media Team between 06:00 and 23:00, please contact us on: An error has occured during Logging out. As a Customer Service Apprentice at GWR, you'll train and learn, while you earn. It is also important that you have a system to track customer complaints. If you agree with their decision, then we have to act on what they say. ts, or complaints contact Global Water directly: Join an innovative team of professionals committed to water conservation and reclamation. Please try again. You will receive a confirmation email once your order ships. What would you like help with today? As a Guinness World Records record holder, you will be entitled to one complimentary record holder certificate. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Please try again. Learn more about Resolver Pro and how to claim your business. Well always be on hand with guidance and support to help you get the results youre looking for. He is responsible for our compliance, security, business planning, sustainability, corporate responsibility and environmental matters. FOR EMERGENCIES AFTER REGULAR BUSINESS HOURS PLEASE USE THE AFTER HOURS EMERGENCY PHONE NUMBER LISTED ABOVE. GWR. GET IN TOUCH WITH A RECORD SPECIALIST (Opens in a new window). . If you cannot locate your record title on this list, then we would advise you to login to your main Guinness World Records account to check the application status of your record title. All newly approved record holders will need to personally order their own Record Holder certificate direct from the Guinness World Records Store. If you are purchasing a Certificate of Participation, then you will be able to personalise your certificate with your name, following the instructions on the Certificate of Participation page. Monday - Friday 8 a.m. - 11:30 p.m. (CT), Saturday 6 a.m. - 3:30 p.m. (CT), Sunday - Closed. If you would like to order any further Record Holder certificates then please add these to your basket. For International Callers: Call: 623-289-2090 PLEASE NOTE THE CUSTOMER SERVICE EMAIL AND FOLLOWING FORM ARE MONITORED ONLY DURING . First of all, congratulations - you are Officially Amazing! A delivery, order or return Prime Payment, charges or gift cards Address, security & privacy Memberships, subscriptions or communications Complaints Handling Procedure How to make a complaint, Complaints Handling Procedure How we deal with complaints, copies of your tickets and any other documents that might help, youre unhappy with our final response to your complaint, which will be contained in a letter or email (sometimes called a deadlock letter); or, we havent resolved your complaint within 40 working days of receiving it; and, no more than 12 months have passed since we sent you our final response. North Carolina & Virginia Railroad Upgrades Track for 19-Year Customer. Let us know how we want to hear from you. capacity along its 56 miles and increase speeds on a substantial portion of the . Consumer guides, newsletters, surveys and more! Welcome to Amazon Customer Service. . This does not apply if you are the parent or guardian of a child aged 16 or under. This will help keep a record of the types of complaints received, who has been addressing and resolving the complaints and the final outcome. WHAT MAKES A GUINNESS WORLD RECORDS TITLE? Guinness World Records has decided to cease using verification codes for purchase of a certificate. Train services running to and from these stations may be cancelled or delayed. From 12 an hour. Allow three working days for delivery. Customer service; Food safety; Contact us. If your order is for your complimentary certificate only then you can choose to have them delivered for free via a non-trackable service. Operate approximately 27% of UK rail market. An error has occured during Logging out. If 16 weeks have passed since the record attempt date, then please contact us with the exact record title, date of attempt, location and Record Holder Name for further assistance. Sometimes it can take longer, if we have to investigate what happened for example. Together, we will restore the railways as a very special way to travel friendly, relaxing, fast, efficient, and fun. If you would like to order more certificates for the same GUINNESS WORLD RECORDS record title, these can be added to your basket up to a maximum of 100 at any time during the shopping process. Delayed by 15 minutes or more? You may change your settings at any time or accept the default settings. Whilst we are finalising the locations for the Customer Service Apprentice cohort 2023, the locations our Customer Service Apprentices have previously been placed are Reading, Maidenhead, Didcot, Swindon, Bristol, Westbury, Exeter, Plymouth, and Truro. Experience Customer Service Assistant GWR Licenses & Certifications CompTIA Network+ (N10-007) Cert Prep: 6 Advanced IP Networking LinkedIn . Drop us an email using our contact form. It ranks companies within their industry based on customer evaluations of the quality of goods. Daryn leads the Control and Performance function and is the executive sponsor for GWR's delivery of the Heathrow Express operation. If possible, they will transfer your complaint to another organisation that may be able to help you further, such as Transport Focus and London TravelWatch the independent consumer watchdogs for the rail industry. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. 08:00 - 18:00 Monday to Friday (except Christmas Day and Bank Holidays), To buy standard tickets visit our website, Great Western Railway - Customer Services, View train formations and on-board facilities for this train company, No early morning services between Heathrow Terminal 5 and London Paddington on Sunday 21 May, Amended 23:04 Bristol Temple Meads to Warminster service from Monday 22 to Thursday 25 May, Amended early morning services between Reading and Newbury / Bedwyn on Sunday 21 May, Buses replace early morning trains between Reading and Basingstoke on Sunday 21 May, Buses replace early morning trains to / from Burnham / Taplow from Tuesday 23 to Friday 26 May, Amended 23:34 London Paddington to Didcot Parkway service on Friday 26 May, Amended evening / morning Great Western Railway services to / from Swansea / Carmarthen on Thursday 25 and Friday 26 May, Amended London Paddington - Penzance Night Riviera Sleeper services on Tuesday 23 and Wednesday 24 May, CANCELLED: Engineering work between Slough and Reading from Monday 22 to Thursday 25 May, Buses replace late night trains between Reading and Chippenham via Swindon on Sunday 21 May, Buses replace morning / evening trains to / from Pangbourne on Sunday 21 May, Buses replace trains to / from Burnham / Taplow on Sunday 21 May, Amended early morning services to / from London Paddington on Sunday 21 May, Amended 00:07 Marlow to Maidenhead service on Sunday 21 May, Amended trains between Cardiff Central and Swansea / Carmarthen on Saturday 20 and Sunday 21 May, Amended 23:45 Didcot Parkway to London Paddington service on Saturday 20 May, Buses replace trains between Birmingham New Street / Worcester / Cheltenham Spa and Gloucester on Saturday 20 and Sunday 21 May, Amended late night / early morning services between Bristol Temple Meads and Weston-super-Mare / Taunton from Monday 15 to Thursday 18 May, Amended 22:48 London Paddington to Swansea service on Thursday 18 May, Buses replace late night / early morning trains between Reading and Guildford from Monday 15 to Friday 19 May, Buses replace late night trains between Reading and Newbury / Bedwyn from Monday 15 to Friday 19 May, Buses replace late night / early morning trains between Neath and Swansea from Monday 15 to Friday 19 May, Amended 23:30 Cardiff Central to Bristol Temple Meads service from Monday 15 and Thursday 18 May, Amended services via Westbury on Sunday 14 May, Amended services between Cardiff Central and Bristol Parkway / Bristol Temple Meads on Saturday 13 and Sunday 14 May, Amended services between Redhill and Reading on Sunday 14 May, Buses replace trains between Reading and Bedwyn on Sunday 14 May, Amended late night services between London Paddington and Penzance on Sunday 14 May, Buses replace trains between Swansea and Carmarthen on Saturday 13 and Sunday 14 May, Amended 00:45 Oxford to Reading service on Sunday 13 May, Amended 00:34 London Paddington to Reading service on Saturday 13 May, Buses replace trains via Cheltenham Spa on Saturday 13 and Sunday 14 May, Buses replace trains between Reading and Basingstoke / Winchester on Saturday 13 and Sunday 14 May, Buses replace late night / early morning trains between Exeter St Davids and Exmouth from Monday 8 to Friday 12 May, Amended late night / early morning services between Cardiff Central and Bridgend from Monday 8 to Friday 12 May, Amended late night / early morning services between Didcot Parkway and Oxford from Monday 8 to Friday 12 May, Amended 23:30 London Paddington to Didcot Parkway service on Friday 12 May, Amended late night / early morning services to / from Burnham / Taplow from Monday 8 to Friday 12 May, Amended late night / early morning services to / from Pangbourne from Monday 8 to Thursday 11 May, Amended services between Twyford and Henley-on-Thames from Monday 8 to Wednesday 10 May, Amended services between Redhill and Reading on Sunday 7 May, Amended services in the Westbury area on Sunday 7 May, Amended 20:43 and 21:43 London Paddington to Cardiff Central services on Sunday 7 May, Amended 23:00 and 23:33 London Paddington to Bristol Temple Meads services on Sunday 7 May, Amended late night services between London Paddington and Penzance on Sunday 7 May, Buses replace trains between Reading and Basingstoke on Sunday 7 May, Buses replace trains between Swansea and Carmarthen on Saturday 6 and Sunday 7 May, Buses replace late night / early morning trains to / from Burnham / Taplow on Saturday 6 and Sunday 7 May, Buses replace trains via Cheltenham Spa on Saturday 6 and Sunday 7 May, Amended evening trains in the Didcot Parkway area from Tuesday 2 to Thursday 4 May, Buses replace late night trains between Newbury and Bedwyn from Monday 1 to Thursday 4 May, Amended morning / evening Great Western Railway services to / from Swansea on Tuesday 2, Wednesday 3 and Friday 5 May, Amended late night service between Oxford and Worcester Shrub Hill on Tuesday 2 May to Thursday 4 May, Amended 23:42 Swindon to Cheltenham Spa service on Monday 1 May to Thursday 4 May, Amended 22:48 London Paddington to Swansea service on Monday 1 May to Thursday 4 May, Amended service between Reading and Redhill on Sunday 30 April, Amended service in the Westbury area from Sunday 30 April to Wednesday 3 May, Amended early morning service between Reading and Basingstoke on Sunday 30 April, Amended early morning trains between London Paddington and Ealing Broadway on Sunday 30 April, Amended 21:24 Great Malvern to Frome service on Saturday 29 April, Amended 00:45 Oxford to Reading service on Saturday 29 April, Amended late night Great Western Railway services between London Paddington and Ealing Broadway on Saturday 29 April, Buses replace early morning trains to / from Burnham and Taplow on Saturday 29 April, Buses replace trains between Reading / Woking and Basingstoke / Andover / Winchester from Saturday 29 April to Monday 1 May, Amended evening trains between London Paddington and Reading from Monday 24 to Thursday 27 April, Amended evening services in the Exeter St Davids area from Monday 24 to Thursday 27 April, Buses replace trains between Reading and Basingstoke / Winchester on Sunday 23 April, Amended service between Chippenham and Trowbridge from Tuesday 25 and Thursday 27 April, Amended 23:33 and 23:20 services between Gatwick Airport and Reading from Monday 24 and Thursday 27 April, Amended services between Bristol Temple Meads and Westbury from Monday 24 and Thursday 27 April, Amended 23:42 Swindon and Cheltenham Spa from Monday 24 and Thursday 27 April, Amended 22:32 and 23:32 London Paddington and Bristol Temple Meads service from Monday 24 and Thursday 27 April, Buses replace late night / early morning trains to / from Burnham / Taplow from Monday 24 April until Friday 28 April, Amended late night service between Taunton and Exeter St Davids on Sunday 23 April, Amended service between London Paddington and Didcot Parkway on Sunday 23 April, Buses replace trains between Reading and Bedwyn on Sunday 23 April, Amended 00:09 Marlow to Maidenhead service on Sunday 23 April, Amended service between Cardiff Central and Patchway Saturday 22 and Sunday 23 April, Amended service between Reading and Newbury until 06:00 Saturday 22 April, Amended service between Reading and London Paddington service from Saturday 22 until Sunday 23 April, Amended service to from London Paddington on Sunday 16 April, Amended services via Exeter St David's on Sunday 16 April, Amended service between Redhill and Reading on Sunday 16 April, Amended early morning services between London Paddington and Swansea on Sunday 16 April, Buses replace trains between Reading and Basingstoke / Winchester on Sunday 16 April, Buses replace trains between Reading and Newbury / Bedwyn on Sunday 16 April, Amended 00:45 Oxford to Reading service on Saturday 15 April, Amended late night services between Reading and Didcot Parkway from Monday 17 to Thursday 20 April, Amended 23:45 Didcot Parkway to London Paddington on Saturday 15 April, Amended 21:21 Bristol Parkway to Portsmouth & Southsea service from Monday 17 to Thursday 20 April, Buses replace early morning trains to / from Burnham / Taplow on Saturday 15 April, Amended late night services between Bridgend and Port Talbot Parkway from Monday 17 to Thursday 20 April, Amended late night services between Didcot Parkway and Swindon / Chippenham from Monday 17 to Thursday 20 April, Buses replace late night services between Guildford and Redhill / Gatwick Airport from Monday 17 to Wednesday 19 April, Amended late night Great Western Railway service via Exeter St Davids from Tuesday 11 to Thursday 13 April, Amended 03:46 Swansea to London Paddington service on Monday 10 April, Amended Great Western Railway service to / from Carmarthen on Monday 27 March, Amended service between Redhill and Reading on Sunday 9 April, Amended 20:43 and 21:43 London Paddington to Swansea trains on Sunday 9 April, Reduced service at Burnham and Taplow on Sunday 9 April, Amended 23:30 London Paddington to Didcot Parkway service on Friday 14 April, Amended 23:45 Didcot Parkway to London Paddington on Saturday 8 April, Amended 23:50 London Paddington to Reading service on Friday 14 April, Amended 23:45 Bristol Temple Meads to Frome service from Tuesday 11 to Friday 14 April, Amended late night / early morning services between Cardiff Central and Bridgend from Monday 10 to Friday 14 April, Buses replace late night / early morning services to / from Pangbourne from Monday 10 to Friday 14 April, Buses replace late night / early morning services to / from Burnham and Taplow from Monday 10 to Friday 14 April, Amended evening / morning services in the Taunton area from Tuesday 4 to Thursday 6 April, Amended Great Western Railway services to / from London Paddington on Sunday 26 March, Amended 08:06 Reading to Newbury service on Sunday 26 March, Buses replace early morning trains between Reading and Basingstoke on Sunday 26 March, Amended 00:09 Marlow to Maidenhead service on Sunday 26 March, Amended evening services between London Paddington and Reading from Monday 27 to Thursday 30 March, Amended 07:51 London Paddington to Penzance service on Sunday 26 March, Buses replace trains between Reading and Newbury / Bedwyn from Friday 7 to Monday 10 April, Amended services between Swindon and Westbury from Friday 7 to Monday 10 April, Buses replace late night trains between Westbury and Frome on Friday 7 April, Buses replace trains between Reading / Woking and Basingstoke / Winchester from Friday 7 to Monday 10 April, Buses replace late night / early morning trains between Reading and Newbury / Bedwyn from Monday 3 to Thursday 6 April, Amended 23:30 Cardiff Central to Bristol Temple Meads service on Monday 3 and Tuesday 4 April, Buses replace late night / early morning trains between Reading and Guildford from Monday 3 to Thursday 6 April, Buses replace evening / morning trains between Neath and Swansea from Monday 3 to Friday 7 April, Amended morning Great Western Railway services in the London Paddington area on Sunday 2 April, Amended 21:21 Bristol Parkway to Portsmouth & Southsea service from Monday 3 to Wednesday 5 April, Buses replace trains between Didcot Parkway and Oxford on Sunday 2 April, Buses replace trains between Reading and North Camp on Sunday 2 April, Amended 00:45 Oxford to Reading service on Saturday 1 April, Buses replace early morning trains to / from Burnham / Taplow on Saturday 1 April, Amended 23:45 Didcot Parkway to London Paddington service on Saturday 1 April, Buses replace trains between Salisbury and Southampton Central on Saturday 1 and Sunday 2 April, Buses replace trains between Swansea and Carmarthen / Llandrindod on Saturday 25 and Sunday 26 March, Amended Great Western Railway services to / from Portsmouth Harbour on Saturday 25 March, Amended 03:46 Swansea to London Paddington service on Friday 24 March, Amended late night services between Port Talbot Parkway and Neath on Tuesday 21 and Wednesday 22 March, Amended 03:46 Swansea to London Paddington service on Tuesday 21 March, Amended late night services between London Paddington and Reading from Monday 20 to Thursday 23 March, Buses replace trains between Plymouth and Penzance from Monday 27 to Friday 31 March, Amended 23:30 London Paddington to Didcot Parkway service on Friday 31 March, Amended 23:45 Bristol Temple Meads to Frome service from Monday 27 to Thursday 30 March, Amended late night services between Twyford and Reading from Tuesday 28 to Friday 31 March, Amended late night / early morning services to / from Burnham / Taplow from Monday 27 to Friday 31 March, Amended late night / early morning services between Exeter St David's to Exmouth from Monday 27 to Thursday 30 March, Amended 08:58 Bristol Parkway to Swansea service on Sunday 26 March, Amended early morning services to / from Warminster on Sunday 26 March, Amended early morning services between London Paddington and Ealing Broadway on Sunday 26 March, Amended Night Riviera Sleeper service on Sunday 26 March, Buses replace trains between Guildford and Redhill / Gatwick Airport on Sunday 26 March, Buses replace trains between Didcot Parkway and Radley / Oxford on Sunday 26 March, Buses replace late night trains to / from Pangbourne on Sunday 26 March, Amended late night services between Bristol Temple Meads / Newport and Cardiff Central on Saturday 25 March, Amended 21:24 Great Malvern to Frome service on Saturday 25 March, Amended services to / from Burnham and Taplow on Saturday 25 and Sunday 26 March, Amended late night Great Western Railway service to / from Worcester Shrub Hill from Monday 20 to Thursday 23 March, Amended 23:42 Swindon to Cheltenham Spa service from Monday 20 to Thursday 23 March, Amended 22:48 London Paddington to Swansea service from Monday 20 to Thursday 23 March, No trains via Tiverton Parkway from Monday 20 to Thursday 23 March, Amended service between Gatwick Airport and Reading on Sunday 19 March, Amended 07:55 & 08:35 Swansea to London Paddington trains on Sunday 19 March, Amended 23:00 & 23:33 London Paddington to Bristol Temple Meads service on Sunday 19 March, Amended early morning GWR service between London Paddington and Reading on Sunday 19 March, Amended service via Exeter St Davids on Saturday 18 and Sunday 19 March, Buses replace trains between Swansea and Carmarthen on Saturday 18 and Sunday 19 March, Buses replace trains between Reading and Basingstoke on Sunday 19 March, Amended services in the Warminster area on Saturday 18 and Sunday 19 March, Amended 23:45 Didcot Parkway to London Paddington on Saturday 18 March, Amended 00:34 London Paddington to Reading service on Saturday 18 March, Amended 00:45 Oxford to Reading service on Saturday 18 March, Buses replace trains between Barnstaple and Crediton / Exeter St Davids from Monday 13 to Thursday 16 March, Reduced evening services between Newton Abbot and Plymouth from Monday 13 to Thursday 16 March, Buses replace evening services between Swindon and Bristol Temple Meads via Chippenham / Bath Spa from Monday 13 to Thursday 16 March, Amended evening / morning Great Western Railway services to / from Swansea from Monday 13 to Friday 17 March, Amended 23:42 Swindon to Cheltenham Spa service from Monday 13 to Thursday 16 March, Amended evening trains in the Westbury area from Monday 13 to Thursday 16 March, Amended 23:30 Cardiff Central to Bristol Temple Meads service on Monday 13 and Tuesday 14 March, Amended evening trains between Twyford and Henley-on-Thames on Monday 13, Tuesday 14 and Thursday 16 March, Buses replace evening / morning trains to / from Burnham / Taplow from Monday 13 to Friday 17 March, Buses replace evening / morning trains to / from Pangbourne from Monday 13 to Friday 17 March, Amended services via Theale on Saturday 11 and Sunday 12 March, Buses replace trains between Guildford and Gatwick Airport on Sunday 12 March, Buses replace trains between Swansea and Carmarthen / Llandrindod on Saturday 11 and Sunday 12 March, Buses replace evening / morning trains to / from Burnham / Taplow on Saturday 11 and Sunday 12 March, Buses replace trains between Southampton Airport Parkway / Southampton Central and Bournemouth / Portsmouth Harbour on Saturday 11 and Sunday 12 March, Buses replace late night / early morning trains between Castle Cary / Yeovil Pen Mill and Weymouth from Monday 6 to Friday 10 March, Amended late night services to / from Plymouth from Monday 6 to Thursday 9 March, Amended late night services to / from Didcot Parkway / Swindon from Monday 6 to Thursday 9 March, Amended late night services between Cardiff Central and Bridgend from Monday 6 to Thursday 9 March, CANCELLED: Engineering work between Swansea and Carmarthen on Monday 6 March, Buses replace trains between Portsmouth Harbour and Portsmouth & Southsea until 16:15 on Sunday 5 March, Amended services via Theale on Sunday 5 March, Amended services between Swansea and Carmarthen on Saturday 4 and Sunday 5 March, Buses replace trains between Warminster and Salisbury on Saturday 4 and Sunday 5 March, Buses replace trains between Reading and Guildford on Saturday 4 and Sunday 5 March, Buses replace early morning trains to / from Burnham and Taplow on Saturday 4 March, Amended 00:45 Oxford to Reading service on Saturday 4 March.