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Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. I have a $25 OBC per pax. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. If you pre-paid the Crew Appreciation and/or Service Charge as part of an all-inclusive, bundled, or other applicable package, the payments are nonrefundable from the time of purchase and no additional amount will be added to your onboard account for the Crew Appreciation or for those Service Charges covered by such package. OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. A total of $420. Other terms and conditions may apply. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. Guests are urged to complete the Online Check-in process before leaving home. If these have not yet been provided, please ask your Stateroom Steward. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. However, please note that additional charges will apply and that not all medications are available in all countries or ports of call. For further information on our relationship with airlines, please refer to your Cruise Contract. From the U.S. dial 1-877-466-2247, from the UK dial +44-2033-754769 or +1-617-482-1100 if calling from any other location. Made-to-order entres and casual dinner in the Lido. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. The choices are endless. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. There is no charge to your credit card. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. a visa for stays of 90 days or less, when they meet all requirements. Representatives are available 24 hours a day, 7 days a week and 365 days a year. I'm going to have to remember that I have a $2500 hold on my card. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. Your stateroom keycard will be delivered to your stateroom. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. Rather than adding extra to hotel service charge, you can also donate to crew fund. progressive jackpots to a parade of poker games is there for your enjoyment. The hold starts the day before your cruise (so I have been told) and as soon as your account is reconciled the last night of the cruise, the hold on your card will be removed. if i book a shore excursion prior to boarding can i use onboard credit? Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. For folks who can't cover this much hold, a cash deposit of less money can be used. Must Book By Mon, Feb Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). When you buy cocktails, bottled water, sodas, anything from any bar, a 15% gratuity is automatically added on. If your OBC is from another source, other than Holland, you can get the amount refunded to you. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Our ships are as environmentally sound as they are beautiful. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. Please note that minimum age for guests using the fitness center is 16. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. 1-206-626-7353 to add services to your itinerary. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. Cash is accepted in our casinos. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. You are responsible for complying with the policies. Every cruise ship I'm been on has a cash machine and I've never seen it down. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. For further information on our relationship with airlines, please refer to your Cruise Contract. Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. Want to read your email, catch up on the latest news and check your finances? and souvenir bar glass at any bar. I don't have a problem with a hold for prepaid tips. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. : At some point in your travels you may experience an emergency. Shipboard credit on a Holland America cruise can be used for almost everything onboard your ship, including spa treatments, specialty restaurants, shore Also, stop your newspaper delivery or have a friend or neighbor take them in for you. Additional communication instructions can be found on board the ship in your stateroom information directory. Shore Excursion credit must be used on corresponding cruise and is non-refundable. Additional quantities may be entered, although they will be subject to duty and IRS taxes. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. For your convenience, foreign currency exchange services are available at Guest Services. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Alaska Bonus Offers apply only to 1st/2nd guests and are based on availability. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. You can't really reserve the OBC to pay for those gratuities since any charges to the account will subtract from the balance on the day they are incurred. Oxygen: In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Your travel advisor can provide you with additional information if you are interested in this option. 2. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Religious services may not be able to be held on embarkation/disembarkation day. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. With this in mind, the following emergency phone numbers are available for your use. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. Tips? All documentation and immunization requirements are established by government authorities and not by Holland America Line. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. Line ship. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. There are two or more people in the cabin, then the charge will be significantly higher than $13. I don't want to judge anyone's finances, but I would be a little concerned travelling without a few extra thousands on the card for sudden emergencies. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. If you plan on bringing a scooter on the ship, please contact: 1-206-626-7320) or visiting the Shore Excursions Office on board. This topic is now archived and is closed to further replies. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. The luggage tags are clearly marked with your ship name. I was told that if there is a waiting list for an excursion, then you get put at the bottom of the list,so make sure there isn't a waiting list before cancelling & rebooking! For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Previously with RCCL and with Carnival I have never run into this. free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. I appreciate the info above, being relatively new to HAL. We donate reusable goods from our ships to nonprofit organizations and working with port authorities to identify additional vendors who are capable of recycling cruise ship waste. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. Travelers diarrhea (TD) isthe most common illness to affect travelers. Please Note: Please read the LUGGAGE DIRECT SERVICE section, for more detailed information. These will be used first and are not refundable. Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. You can always your OBC in the shops, Exploration Cafe (books). IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. All other questions and concerns regarding air arrangements should be directed to your travel advisor. WebFind the best cruise and vacation deals on the Internet, make cruise and hotel and reservations online, and research vacation destinations online at Dream Vacations Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. WebExclusive Onboard Credit Up to $100 on select sailings + Exclusive Rates Distinctive Voyages Amenities include a Cocktail Reception, Exclusive Shore Event + more Best Holland America Line Cruise Deals by Destination Select Destination Caribbean & Bahamas Alaska Alaska CruiseTours Panama & South America North Europe South Europe Transatlantic Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Thank goodness that she has an American Express card because she probably would have already maxed out a regular credit card paying for the cruise and airfare for us.