10:09 PM. And I am honestly doing my very best to say this in the kindest way. Wen responded with a statement explaining that theyre continuing to sell the conditioner. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. The webpage also covers the major points regarding the history of this issue: http://www.snopes.com/politics/business/wenhair.asp, Please note that I have chosen to only include Snopes' conclusions about the strengthof this lawsuit in the information I am sharing below. It's bad enough that the manufacturer, who is not Chaz, had to settle a lawsuit, even though they did not admit any. And another reported that even after she stopped using the products her hair [is] still not quite right.. My guess is theyll theyll keep it, but maybe keep it low for a while. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. John Lennon made a song called "Working Class Hero" and in it, it says "they hate you if you're clever and they dispise a fool". There have been many comments with the same allegations on the Q boards. According to this class action lawsuit, WEN's sulfate-free hair products contain an ingredient that "causes a chemical reaction and damages hair and follicles," resulting in baldness, rashes, scalp irritation, hair breakage, and hair discoloration. There is room for both on the market so Nick should just focus on his products and what they can offer. Eek! This settlement will provide cash compensation to those who suffered. Most of his reviews are from ladies that have fine or thinning hair and most are older and/or "seniors". I have no problems with WEN products; they worked really well for me for years; so Im not doing anything with it. As with any popular consumer product, similar complaints about WEN hair care products are rife on the Internet. She boasted and referred them to me. - edited I purchased a bottle of Wen Melon Mint a few months ago and everything was great. So some lawyer gets a big pay day and most others get maybe $5 if they are lucky? According to the article, theyre going to settle, so you probably wont hear much about the specifics. Yes, 46 cents. Your email address will not be published. I can survive 2 days without shampooing and definitely the tangles are not happening. I returned Wen hair products to QVC because during and after one use it burned my scalp causing it to blister and scabs to form. In the meantime, we're curious: How many of you have tried Wen? You can find out more and change our default settings with Cookies Settings. I learned what I know about using WEN from reading nearly every thread on this forum, as well as watching presentations for over a year before ordering. Find recent orders, do a return or exchange, create a Wish List & more. Unlike some other vendors, Chaz isn't critiquing specific brands Like saying that tea is great, but that S**ka -- I'm just choosing something at random here -- makes bad coffee. "As I was shampooing my hair with it, I was noticing handfuls of hair," said Cindy Peterson, a former customer. I bought into WEN (named after NEW spelling reversed to create name) for years. Clearly on the bottle but people will still sue, even if instructionsand side effects are made clear. That said, Wen still gets overwhelmingly positive reviews; this Lavender Cleansing Conditioner, for example, currently has 877 Amazon reviews, 68 percent of which are four or five stars. So here's my take away from all of this Just don't respond to these threads. My scalp itched so bad. Now I have scabs. I have waist long blond hair and it can tangle so easily that I was trying thicker conditioners by the month. What they don't tell you is that they're signing you up for a subscription and will charge you exorbitant amounts for each (in three separate installments of around $35 each, for your convenience, of course) before you know what has happened or have time to cancel. As with any popular consumer product, similar complaintsabout WEN hair care products are rife on the Internet. QVC Names Turner Alum As Chief InformationOfficer, $26 Million Wen Settlement? Never using again. I would have never seen it. Davis said her legal team has hired a chemist to evaluate the ingredients of the product because they are still uncertain what causes some customers to lose their hair. Since the process of litigation is time consuming and costly, we made a business decision to pursue a settlement and put this behind us so that we can focus on delivering quality products." I have never used WEN products, but my nieces have and like it. Makeup ideas, product reviews, and the latest celebrity trendsdelivered straight to your inbox. QVC, Inc., a TV home shopping channel and one of the world's largest multimedia retailers, has agreed to pay $7.5 million to settle Federal Trade Commission charges that it made false and unsubstantiated claims about three types of dietary supplements in violation of an FTC order, and about an anti-cellulite skin cream in violation of the FTC Act. My hair stopped thinning out. RELATED PHOTOS: 10 Stars Get Brutally Honest About Their Biggest Hair Regrets Ever, Also provided in the lawsuit were online reviews revealing that user complaints started way back in 2012. Dont risk it on hopes you will be one of the few it doesnt destroy their hair. hmmmmmm you must have missed the brands CAROLS DAUGHTER and OUIDAD @sunshine45, those brands don't use models with every conceivable curl type from 2a to 4c. Stacey posted the first update alluding to the rapid changes taking place over at QVC on Thursday, July 16 on Instagram. Some of them claim bald spots appeared after using Dean's Cleansing Conditioner. Out of the blue I stumbled upon Wen cleansing/conditioner. As the The Daily Beast article notes, this might be a tough case to crack since there are so many potential reasons for hair loss. Let's not forget..it's a good product! I also get very dry scalp which is why I use the tea tree oil and it has truly help to reduce any dry patches in my scalp. (LogOut/ Chaz Deans Wen Hair Care and Guthy-Renker agree to pay a $26.25 million settlement over a class action suit that alleged the product was making customers hair fall out and putting scabs on their scalps. Hey, I don't see Chaz afraid of anything. QVC insights Based on 1,544 survey responses What people like Ability to meet personal goals Areas for improvement Sense of belonging Trust in colleagues Support from manager 1.0 Job Work/Life Balance Compensation/Benefits Job Security/Advancement Management Job Culture Work load not hard, but management is not good. This summer the Food and Drug Administration announced that it was launching an investigation of Wen after receiving 127 consumer complaints against the product. I would never bother suing though -but I resent people who think it doesn't happen or it can't happen (or I didn't use the product PROPERLY). Like, really, ALL THE TIME. "So women who used to enjoy time with family and friends out and about in social settings they've become house-bound.". To be honest, I wish Chaz wouldn't settle and fight this all the way. The rumors also lacked details about whether the claimant(s) believed WEN hair care products caused hair to fall out at the root or were rather somehow damaging and breaking hair, leading to a thinner follicular appearance without a consistent set of incidents, it would be difficult to even define the manner in which WEN's products could be responsible for hair loss. 09:53 PM Now I can make hair washing a part of a daily shower. The WEN class action lawsuit has been won by Chaz Dean and Guthy-Renker LLC, who will settle with the company. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. What the circulating rumors lack, however, is a cited culprit in the form of an ingredient or other factor differentiating WEN brand hair care products from others that could cause. 6) I've never understood why people wouldchoose to regularly read the Wen forum if either the Wen products didn't work for them, or if they mention that they would never use Wen. The WEN hair care products have run into a ton of trouble. 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Henson Launches Body Care Under $12 for 'That Woman Who Can't Afford to Go to the Spa', The 10 Best CeraVe Products of 2023, Tested and Reviewed, The 13 Best Detanglers of 2023 That Will Help Your Comb Glide Seamlessly, Kardashians Joke Blac Chyna 'Ruined' Kourtney's Wedding Fitting, Drove Kris to a 'Two-Martini Night', lawsuit that was filed against Wen haircare products creator Chaz Dean and marketer Guthy-Renker back in July. Now this is coupled with plain old jealousy from others. They don't really mean much. QVC notifying me? I had to report them to the BBB for them to stop sending me notices. So,if anybody can help me here it will be Greatly Appreciated! My hairdresser told me a few years ago that since I have fine, thin hair she didn't recommend by using of the WEN products. A magnifying glass. At this point, more than 200 customers have joined the class action suit alleging that the company's cleansing conditioner led to hair loss, scalp irritation and balding. While WEN doesn't make big, billowy suds like shampoo, when used properly it does "froth"---kind of a very low-level lather. You can leave a response, or trackback from your own site. It was supposed to be $9.95 for the hair portion and $9.95 for the makeup portion. I am surprised that with this information out in the media that QVC has not made a public statement. I love the product; have had no problems with it. The funny thing is, the only one really going to make bank on this are the class action lawsuit lawyers. And, of course, other Wenners are equally passionate about really liking these scents (I love the much maligned Fall Apple Spice *s*). Finally a balding spot stopped me. Tags: Chaz Dean, lawsuit, QVC, settlement, The Homeshoppingista, WEN. A few brands that have settled class action lawsuits and are still doing fine: Johnson and Johnson baby products- sold in every drugstore Marlboro cigarrettes - sold in nearly every drugstore or grocery store McAfee - anti-viral software sold in most electronics stores or online Nick has his followers and should focus on promoting his own product rather than trying to undermine a particular line. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. Some of them claim bald spots appeared after using Dean's Cleansing Conditioner. In women, hair thinning and loss can occur for a variety of reasons, not uncommonly due to excessive use of heat styling tools or hormonal fluctuations (such as those that occur in the post-partum period). Ive been wanting to enhance the natural curl pattern and eliminate blow drying and flat ironing. Lisa Price use to wear her hair straight until the move toward natural hair became more popular. According to in-depth coverage in The Daily Beast yesterday, the women claim "Wen products can cause severe and possibly permanent damage to hair, including significant hair loss to the point of visible bald spots, hair breakage, scalp irritation, and rash.". I used to straighten my hair to get it flatter. When she examined the photos used in the lawsuit she also didnt see a connection to Wen. To shareholders pocketbooks only! There's no good reason to upset yourself about how any particular product might affect you. Well, everyone's favorite infomercial hair care brand is now facing a new class-action lawsuit brought forward by customers who say the products cause hair loss and scalp damage, among other issues. I mean come onLook at his hair, its a greasy mess, when he isnt shaving it off. All in all, it's enough to make anyone want to stop washing their hair altogether. "They feel like people are looking at them, wondering what's caused their hair loss," she said. Do not use it. Founded by celebrity hair stylist Chaz Dean, WEN is a line of sulfate-free hair care products. If one was having issues, they should just have stopped using it. My hair started thinningmonths ago but i had NO idea why&if some of it was my imagination? *You're signing up to receive QVC promotional email. I contacted the lawyer in the class action lawsuit but never pursued becoming part of the class action suit. I've been using about 2 months. Are you going to contact QVC to find out what happened to your order record? I am surprised QVC allows it, honestly. A New York member of Screen Actors Guild (SAG) and American Federation of Television and Radio Artists (AFTRA) has filed a $105 million class-action discrimination lawsuit against QVC, Inc.. Of course, this is just my take. -- But I don't think Wenners have any problem with other Wenners sharing which Wen products work for them, and which Wen products some Wenners think might smell like say possibly, bug spray (e.g. @rosehandygirlYou might not know, but QVC was not part of the lawsuit, therefore they have no need to make a statement. Glamour may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. Shop Sale Prices WEN hair products are a new approach to the way you cleanse, condition, style, and care for your locks. I think his salon caters more towards the older ladies with finer, thinning hair. $36.00 $72.00 Spring Fresh Floral Styling Creme $17.50 $35.00 Spring Pink Tulip Cleansing Conditioner $72.00 Winter White Citrus Cleansing Conditioner $20.00 $40.00 Summer Tropical Paradise Styling Creme $17.50 $35.00 Spring Orange Blossom Texturizing Treatment Spray $20.00 $40.00 Spring Fresh Floral Nourishing Mousse $21.00 $42.00 | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. I have never felt so stressed in my entire life! If there isnt, there should be a class action lawsuit against this company. 04:25 PM. I immediately stopped using Wen and returned to the products I had used previously. This company is horrible and this product is dangerous. I am almost male now and need to wear a wig to hide how bald I am. returned with force on Twitter and Facebook. I saw his presentation not that long ago where he said that no women ever complained of too much volume or wanted flatter hair. Asia Pacific; EMEA; Latin America; UK Solicitors; UK Bar; United States These settlements happen ALL THE TIME. I think we all had that "ah ha" moment, the ones that truly enjoy Wen. - edited No complaints at all about Wen. Get buying tips about Personal Care Products delivered to your inbox. Cookies collect information about your preferences and your device and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Celebrity stylist Chaz Dean and Guthy-Renker LLC, the manufacturers of WEN Cleansing Conditioner, proposed the settlement in June 2016. The funny thing is, the only one really going to make bank on this are the class action lawsuit lawyers. I've just spent the past hour googling this Wen lawsuit issue and neither the plaintiffsnor theirattorney have any clear, solid accusations regarding specific ingredients. People can become sensitive to anything at anytime. Chaz Dean posted this statement on his FB page tonight: Lots of comments going on on the Wen FB page: https://www.facebook.com/chazdeanfanpage/photos/a.240752702635938.61989.141750929202783/1055022067875660/?type=3. What a joke,now almost bald, and get anyone to respond to me because i was unaware,therefore missing the April 2017 Deadline!!! I never called them. And in those cases, when they say "no, what is WEN? 2. Wow, so it was sent recently. Many claimed the reported hair loss persisted even after they discontinued using WEN products. I cut off my credit card immediately, and they still tried to collect more money from me, even though they hadn't sent any more products after that. UPDATE: We received the following statement from Wen: "There is no scientific evidence to support any claim that our hair care products caused anyone to lose their hair. ", Davis said her legal team has hired a chemist to evaluate the ingredients of the product because they are still uncertain what causes some customers to lose their hair. We take great pride in the quality of our products and believe every product meets our high standards. In the past week I've noticed little pimples all over my scalp that are itchy. (It's unclear exactly how they were resolved.) Fall Apple Spice anything and Cucumber Thyme Treatment Oil, with an additional mention for Pomegranate anything). -- I thought this would be the information that is most relevant to Wenners. - edited Published by on October 31, 2021. My boys use it all the time as well. Actually, there already IS a warning label on it. Viewing 15 posts - 1 through 15 (of 17 total). Someone or small group of people shaking down a corporation for money for some grievance, real or fake? 1995-2023 QVC, Inc. All rights reserved. They have all these stupid rumours flying that Wen products have been pulled and you know how that goes rumour on top of rumour will fly. Why should you think twice? Sad state of affairs, if you ask me. 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Bebe, this is what I said yesterday but you must have posted it before me. Never! I have a few thoughts that I'd like to share 1) If you are that concerned about whatever news info you have been reading about Wen, then you should probably just stop using Wen. WEN Hair Care, a product line owned by celebrity hairstylist Chaz Dean, is currently tied up in a lawsuit over multiple women claiming that the product line has led to hair loss, according to a. We value your privacy. I do not know if I will loss my entire head of hair or if the loss will grow back!!! If it is frothed up well before rinsing (and it doesn't take much effort to do so) WEN will rinse out easily. end of statement. The lawsuit claims employees' login and logout times, as well as other off-the-clock work performed when the workers were not logged into the defendant's computer systems, caused them to put in more than 40 . I used to straighten my hair to get it flatter. I used the new bottle for the first time and Immediately my hair began to fall out in my hands. I don't have any buildup at all. But now, a preliminary ruling by a Southern California federal judge just approved the $26.25 million settlement agreement between the parties. Sweet almond mint is a universal cleanser that adds sheen, moisture, and manageability to hair, and can also be used as a shampoo, detangler, leave-in conditioner, or shaving cream. 1) If you are that concerned about whatever news info you have been reading about Wen, then you should probably just stop using Wen. But recently, a group of 200. I called QVC & asked for a refund on about 7 different Ojon hair products that was causing my scalp to itch and I couldnt use anymore. ", I can clearly see - their hair woulddefinitely benefit from some moisture and goodness that WEN would provide for their hair. I'm not interested in back combing, or 'rats' in my hair, harsh one-dimentional hair color, or the little poofs on top that pretend to make up for the lack of volume elsewhere. $26 Million Wen Settlement? I'm glad you posted all those posts, Bebe. Categories . We can use the same product, but we don't use it the same way. Its location on this page may change next time you visit. End of sentence. What the circulating rumors lack, however, is a cited culprit in the form of an ingredient or other factor differentiating WEN brand hair care products from others that could causeusers of that line of hair care products (and only that line of hair care products) to lose significant amounts of their hair. Snopes.com is fairly well known and so I have shared some of their information in post #2 (they can't find any specific allegations either). I figured by now they had a better product and worth a try. They have agreed to pay more than $26 million to settle the WEN hair care class action lawsuit. In July the FDA launched an investigation into the cleansing conditioner after getting 127 separate consumer complaints, which was the largest number of reports ever associated with a cosmetic hair cleansing product, according to the FDAs report. We intend to vigorously contest the allegations made. I saw a segment on The Today Show this morning! Why can Wen still be allowed on the market with so many people complaining, lawsuits and FDA investigations??? Last year PeopleStyle spoke with Dr. Nicole Rogers, Assistant Clinical Professor of Dermatology at Tulane University School of Medicine, who has no commercial affiliation with Wen Hair Care. I had to stop using it as my scalp wasn't breathing, but I certainly wouldn't sue him. There were also pictures of people with alopecia areata, which is an autoimmune form of hair loss.. All of it. 12-18-2015 07:01 PM Do I think that there is just one hair product in the world for everyone? Ad Choices, 4 Things You Need to Know About the Wen Hair Care Lawsuit. There were less than 150 claimants/plaintiffs in the class action suit-a tiny fraction of the thousands & thousands of Wen users who had no problems with the product. 3) The plaintiffs can't pinpoint the alleged problem, so it's really unlikely that a better answer is going to be found in this forum. My curls and nice and bouncy and light. The rumors also lacked details about whether the claimant(s) believed WEN hair care products caused hair to fall out at the root or were rather somehow damaging and breaking hair, leading to a thinner follicular appearance without a consistent set of incidents, it would be difficult to even define the manner in which WEN's products could be responsible for hair loss. I loved it for yrs. See, now, Chaz is a force to reckon with and other companies don't like competition. Original review: July 15, 2022. Then she laughs. If new folks choose to resurrectthese threads later on well, from my perspective, I'd just wonder if they were really Wen fans. My hair did feel softer but was still frizzy. No Prob For QVC | Homeshoppingista's Blog By Linda Moss, https://homeshoppingista.wordpress.com/2016/12/07/qvc-notifies-wen-buyers-of-26-25-miilion-settlemen…. It led to believe some people had a problemand without any proof could get a one time amount of $25. It will take years and a doctor's intervention to fix my hair and what has be done to my hair! I used WEN for 3-4 years and recently quit because my hair started falling out. There is a learning curve, and the directions on the bottle don't explain the necessity of frothing the product up well. QVC's Privacy Statement does not apply to these third-party web sites. I think CD will settle this out of court (where you get the chance, as a defendant, to dictate at least some of the terms of what is released to the public) instead of having a trial. "I still am a long way from where my hair should be. I have no problems with WEN products; they worked really well for me for years; so Im not doing anything with it. In March 2015, a Dallas attorney announced that she was representing six women who were also suing Chaz Dean over hair loss purportedly caused by WEN hair care products: A [Dallas] attorney is suing Hollywood hairstylist Chaz Dean in federal court, alleging that one of his popular WEN products causes some women to lose clumps of their hair. And I think to myself what a Wenderful world., ********************************************. I HEAR you! . Who's Eligible This time went unpaid even though it was required by QVC and could have easily been recorded for payroll purposes, the suit alleges. Find recent orders, do a return or exchange, create a Wish List & more. Sometimes, I think that other hair vendors believe everyone's hair should be straight because only straight hair looks good and is manageable; or they simply don't know how to style or take care of ethnic/curly hair. Then Ojon changed the formula and my hair started getting thinner and thinner. P.J. When you call to cancel, it's so frustrating because it's very difficult to cancel. @bebe777 yes exactly.