Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. To access this form, the user must be signed in with a Microsoft account. 4. You can also get this prompt if your Microsoft account has been deleted for some reason. MS has got to fix this. Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Created by Anand Khanse, MVP. Please see the attached. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. See, Step 2: Check products or services where you used your Microsoft account. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Request a security code to be sent to the phone number or email you used. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. my email address is - ***removed*** ***Personal information deleted by the moderator. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. I have the same problem. Type the requested information and select Send code. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. I am trying to sign in to a new computer using my Microsoft account. How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. I'm sure if I had created a local account it wouldn't have been an issue. Send a test E-mail to the supposed user ID. Key Takeaways At the moment, neither error message nor the logins show the important difference between the two types of login. I cannot believe the idiocy of this design. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. My answer is to jettison Microsoft for something that works. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. Select your name and profile picture or icon at the top. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. . please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. Sign in with your Microsoft account and password. Super User is a question and answer site for computer enthusiasts and power users. Choose from the options provided on why you need a password reset, then click Next. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. "That Microsoft account doesn't exist. Feel free to let us know the solution that helped you fix this issue in the comments below. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. Has 90% of ice around Antarctica disappeared in less than a decade? Thats it for this blog; thank you for taking your time to read our content. Now click on "All services.". Slot in the Microsoft user ID that needs to be recovered. In this guide, we will show you the possible causes and potential solutions to this issue. It definitely is an Office 365 account that was being used to log in in the previous computer. Enter the on-screen character and click Next. Microsoft O365 accounts conflict with Microsoft regular accounts? However, double-check your account to ensure youre using the correct login details, notably your accounts email address. Copyright Windows Report 2023. Also, a user needs to request a reset of the primary account, not the additional e-mail address. Windows 10 comes with a feature that allows you to do a factory reset losing all files. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. So, lets see what can possibly trigger the issue. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. 3. Type the security code intoVerify your identity,then selectNext. Keep up to date with current events and community announcements in the Power Automate community. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. You can also verify by asking close contacts to whom you have emailed from that account. If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. There are various factors that can cause the Microsoft account doesnt exist issue. For Windows devices, try the following troubleshooting methods. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Type the requested information and selectSend code. Check if closed. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. Are there tables of wastage rates for different fruit and veg? Sign In. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. This seemed to have created the issue somehow. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. Choose the account you want to sign in with. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Now click on "Azure Active directory" you may need to click on "Show all.". If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. There is nothing that tells me what types of things I can enter. Try out a couple of familiar usernames and passwords variation that might been have used recently. Head over to Accounts, then Email & accounts. Check your Microsoft account names under Email & accounts. This thing does so much stuff that it can't do anything. Not associated with Microsoft. It then asked me to create a password so I backed out thinking it wouldnt work. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. Click Settings and more, illustrated by three dots. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. You can connect with Saajid on Linkedin. Has anyone found a solution? If your Microsoft account doesn't exist but it does, you might be permanently locked out. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. The error message isnt well worded heres better text . That Microsoft account doesn't exist. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. please check that you have typed your email or username correctly. Another important step is to verify every input. It keeps happening. What is so difficult that Microsoft doesn't recognise a valid account? Then, check for previous emails from Microsoft. I worked around it.. Office 2021 all you need to know. Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. If its you, go back and sign in. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. Explore subscription benefits, browse training courses, learn how to secure your device, and more. every time I try, I . Ensure that your Username and ID actually exist. Guiding you with how-to advice, news and tips to upgrade your tech life. We'll ask where you'd like to get yourverification code and selectNext. "That Microsoft account doesn't exist. For the question by Ramhound see. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. 5. So, you might need to create a new Microsoft account. In reply to Greg Carmack's post on March 9, 2022. Report abuse. But, I get a message saying "The Microsoft account doesn't exist. Go to https://portal.office.com/account to check which Office version and edition you have available. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? One last method would be to sign in to your email associated with your Microsoft account. Otherwise, choose another username. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. Amazingly both messages are right but not well worded. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. We hope that the suggestions listed above helped you to fix this error message. Identify those arcade games from a 1983 Brazilian music video. We needed to join to the domain, first. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. Check out the latest Community Blog from the community! Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? I am having trouble scheduling an exam for MD-100. Select the Time range (Id suggest you choose All time). GC. Thanks for reaching us out here in the community. Click on More options, illustrated by three dots. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. Should you upgrade? I have the same headache, but see no solution. I have had trouble logging in due to the fact the password *** read more If you are having troubles fixing an error, your system may be partially broken. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. I have my phone number setup in my account, so instead of email, I used my phone number. If so, please select work or school account and . Move on to the next step:Step 2: Check products or services where you used your Microsoft account. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. Enter a different account or get a new one Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. You can use Office Online apps at https://office.com. Not associated with Microsoft. Maybe this helps. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. If yes, then in order to . Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. Microsoft | Login. I am trying to sign in to a new computer using my Microsoft account. Has anyone found any fix for this? If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. Business Tech Planet is compensated for referring traffic and business to these companies. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. Microsoft. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. It looks like this isn't a Microsoft account. 03-22-2022 03:50 PM. So frustrating. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. Learn more about Stack Overflow the company, and our products. That Microsoft account doesn't exist. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. Enter a different account orget a new one. Microsoft will permanently delete any account which has not been active for the past 2 years. Enter a different account or get a new one. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). The User can sign into power apps fine,The problem comes when they need to sign into the app. Facts & prices for the new Microsoft Office. So freaking annoying. I haven't been able to find a way to set that up right out of the box, though. You will have to use the original account id. Enter a different account or get a new one" when opening outlook through Power Automate. However, clearing the cached data will help resolve stored data issues affecting account access. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. Is it correct to use "the" before "materials used in making buildings are"? Microsoft Outlook allows you to create an alias for your email account. If you forgot your Microsoft account password, follow these steps. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. That is frustrating because the field is required. With the advent of a business choosing to more communications bases online, it helps to improve security and manage devices on the network. Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. Please help. Enter a different account". A local account is like setting up another user, but it's only on that one computer. Enter a different account or get a new one. Below is a guide on clearing the cached data on the Edge browser. If this situation arises, use the primary User ID instead of the additional address. This is a common error among Microsoft users encountering the error under consideration. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? How To Choose Knowledge Management Software For Windows. It would best to check on that. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. No. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. After entering the unique code, you will be able to create a new password and sign in. Restart the device, and install from https://portal.office.com/account to get the correct version. Fill out all required fields. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. WDAGUtilityAccount: What is it & Should you Disable it? Enter a different account or get a new one. Username lookup. Select Reset password below. I then signed OUT my personal account and it signed me in with my work account. FIRST: carefully check that the email address is exactly correct. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! I do not know how they are translated in English it was something like "experience online content". Aliases are also to be avoided if you want to get to the bottom of things. Attempt logging in with the primary Microsoft ID. Hi Lael! If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. Enter a dif Business process and workflow automation topics. Asking for help, clarification, or responding to other answers. What do I do? Clear browser cached data on Microsoft Edge. It definitely is an Office 365 account that was being used to log in in the previous computer.