That means the standard SRAM AXS road shifters (Rival, Force or Red) will shift them criss-cross between the levels. Most frames these days have a derailleur hanger that can be replaced with the tools you carry on an average ride. I called SRAM directly and they were incredibly helpful, overnighting a replacement shifter to my local shop since I was about to travel for a race. 2. And we also described how it is missing hi/lo limit screws and maybe even the B-tension screw (read what that means here.) If the app says that there is new firmware available for a component then follow the steps to push that update through. I have the exact same issue and am unable to resolve it. We're using cookies in case to provide best-possible user experience. Especially during sprints RD suddenly making multiple shifts randomly poses a serious fall hazard. I first thought that perhaps the battery is flat, so I took the one from front derailleur (that was working fine), but it still wasnt working. You can also use the guide mark etched into the inner cage plate to set the height in the big ring. Thinking about it logically, you're telling the AXS system where the derailleur is in relation to the cassette and how to move sideways across it. If the chain isnt centered on the cassettes cogs, or if the derailleur pulley is too close to the cassette, the system will be noisy. Watch How To Video If theres no light at all, your battery is likely dead. This happened with my old 11 speed etap. If the derailleur stops working despite the LED next to the AXS button lighting when you push the button, re-pairing the derailleur and shifter can sometimes solve the problem. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. If that would be repeatable, it is most likely and electric issue. This free update comes approximately a year after SRAM quietly rolled out an updated Red rear derailleur for those early eTap adopters. Is your bike more than a year old? The rear derailleur has a safety circuit built in, which is trying to prevent the servo to run the cage against an obstacle. Unfortunately with 1st gen eTap, there's not really any diagnostics you can run. Either you have JavaScript disabled or your browser does not support JavaScript. Repeat steps 3 and 4 until the pistons move smoothly and evenly. SRAM was finally very quick to take care of it. Or you break down and maintain your bike. This will typically take care of most shifting problems. Release the AXS button on your front derailleur. Add to Basket. Then cruising around the parking lot area for about ten minutes waiting for my riding partner it shifted well. Your browser does not support all of our websites functionality. When you keep surfing on this site you agree with the cookie usage. Ive never had this with Etap but Ive had issues with Di2 dying after a firmware update. Watch How To Video, A) Check your rear derailleur hanger alignment. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. Watch How To Video, Big chainring and big cog + one inner and one outer links (bypassing the rear derailleur). How do I configure SRAM eTap AXS shift-buttons using the AXS App? Going through the initial pair process again (holding down the AXS button on the rear derailleur until the LED flashes constantly and then pairing the shifter) is supposed to be enough to reset it. Will it work with the new 10-36T cassette? The troubleshooting procedure that we can try is: Have the AXS app open, up to date, and all requested permissions enabled. Using the SRAM rear derailleur with Shimano 12 speed cassette can solve the issue. Imagine an instance where you might be riding and find that your shifting just isnt quite right. Once you return home it can be a good idea to look over the drivetrain and determine why the derailleur was over-shifting, as this is often the result of a bent hanger or some other issue that needs attention. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. Out of stock. Long a feature on our RED cassettes, weve recently introduced them on the small cogs of our XG-1270 Force eTap AXS cassettes. Once connected use the app make sure you see the gears change in the app by pressing the button on the derailleur (once or twice). So Sram's service wrote back yesterday with the exact same reply others have gotten - to bring it back to my bike shop / dealer and have them contact the affiliate service center. WatchHow To Video, B) Fine tune front shifting with limit screws. Failure to follow these proper steps can allow air to easily enter the system. $61.99. Its an easy process that will leave your brakes feeling like new again, and if you dont want to tackle it yourself, your local shop is probably an expert. Second, check rotational alignment by shifting into the large chainring and adjust the derailleur at the braze-on mounting bolt so that the alignment marks on the front and back of the cage align with the large chainring. Tutorial - YouTube 0:00 / 12:59 Sram XX1 Eagle Derailleur - My Adjustment Mistakes. Watch How To Video, Chainring and big cog + two inner and two outer links (bypassing the rear derailleur). SRAM Adds Lower-Priced GX Eagle Option to the AXS Wireless Wireless and Electronic Gadgets for Your Mountain Bike, Reviewed, A Shift in Practice on the Belt-Driven, Derailleur-less Zerode Taniwha. Watch How To Video, Visually inspect the chaininboard & outboard to confirm that the PowerLock pins are seated completely, and then lockit the easy way, without tools. When you keep surfing on this site you agree with the cookie usage. You may also want to inspect your brake lines to ensure they arent kinked anywhere. Sram eTap rear derailleur sporadically stops shifting - then performs all queued shifts at once? Good news, our initial testing shows the 10-36T cassette . Just follow these four tips that cover the most critical items required for a dialed setup. We will stick to problems that plague rear derailleurs, as 1X setups are common on most modern mountain bikes. We. Not gonna lie: reading this makes AXS sound pretty appealing. Privacy Policy. Shift through the gears a few more times and see if you need more or less adjustment. I bought the eTap road upgrade kit (short RD cage) early May this year from Germany. The B-gap on a SRAM 12-speed derailleur is a critical adjustment and can make the difference between your drivetrain shifting smooth and crisp, and it being sloppy and vague. The previous road version SRAM Etap wireless shifting has been out for a bit longer. The RD stops when it confronts that obstacle. One of the most common, and fortunately easily-fixed problems that occur on a 12-speed derailleur system is simply that the main bolt that fixes the derailleur to the rest of the bike is a couple of turns loose. Add to Basket. inboard & outboard to confirm that the PowerLock pins are seated completely, and then lock. Your local shop may already have one and can set up your front derailleur in a few short steps. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. Reinstall the battery in your front derailleur. SRAM XX1 Eagle AXS Rear Derailleur Bolt and Screw Kit. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. Either you have JavaScript disabled or your browser does not support JavaScript. How do I pair my AXS components together? With the 12-speed, Shimano cassette, you should use an SRAM 12-speed derailleur. Best MTB Gear | To get your brakes working perfectly, here are some remedies to common issues that can arise, or ways to do a little service to get them feeling like new again. Simply hold down the AXS button on the rear derailleur until the LED blinks green, then hold down the AXS button on the remote/shifter until the LED on that blinks green. Everything setup-wise is fine, the alignment tool was used and the limit screws are adjusted as per SRAM parameters. $52.99. This 11-speed "A2" model features SRAM's Orbit. I have never snapped a derailleur cable, ever. Both have had multiple issues with derailleurs not shifting and battery issues. For moreeTap AXSsetup videos, visit theSRAM Tech YouTube Channel. You can check the status of your battery using the AXS phone app or by checking on the derailleur or shifter. Let the cassette break in 4. Fortunately, there are a few handy tricks to help get a SRAM AXS derailleur working smoothly again. If the derailleur stops working despite the LED next to the AXS button lighting when you push the button, re-pairing the derailleur and shifter can sometimes solve the problem. $27.99. We'll go into more details, but the main things are: The first step to resolving a Force noise issue is ensuring that the setup is correct. Remove the battery from your front derailleur. Been having a lot of trouble with my X01 AXS rear derailleur. If the total thickness of the pad material and backing plate is less than 3 mm, its time for new pads. Introduce Yourself / Gallery - Please use metric weights. WatchHow To Video, C) Set brake lever fit with ReachAdjust. Ill be talking through some of the trailside or home workshop fixes you can carry out to keep your AXS drivetrain running sweet. Singletracks Merch | Has anyone else experienced this and if so, did SRAM warranty replace? Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. etap axs disc brake troubleshooting SRAM hydraulic disc brakes offer the best power and feel in the road braking world. For more information, please see our The rear is the master and the FD is a slave, so the shifters are sending a signal. Il suffit de suivre les quatre conseils sur les lments indispensables aux rglages sur mesure. You're the mechanic and it doesn't work after you worked on it. This setup step has more effect on shifting performance than any other adjustment. SRAM GX 2x11 Rear Derailleur B-Bolt/Limit Screw Kit. One piston will always move slightly faster than the other; don't worry about that. AXS component firmware release notes are now available in AXS Mobile App version 1.6.7 and higher. This should be enough to ensure the derailleur has no problem getting into the gear but doesnt over shift. SRAM XX1 / X01 Eagle 1x12 Rear Derailleur Spare Parts. Watch How To Video, Big chainring and big cog + one inner and one outer links (bypassing the rear derailleur). The troubleshooting guide below will take you through some common shifting issues, followed by their most likely causes and solutions. Troubleshooting refers to extra issues or features that go beyond normal set up and adjustment. - Pushing the function button on the rear derailleur to activate pairing mode works OK. - Pairing the front derailleur and shifters works, since the fast blinking in both occurs. For older bikes with front derailleur issues, the solution is quite simple: Remove the front . Two of the guys I ride with have eTap on their bikes. SRAM Red eTap Rear Derailleur Spare Parts . See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. Its always worth carrying a spare hanger for the roughly $20 they usually cost as they can solve some major headaches. Then it performs/performed all 'queued' up shifts at once.. meaning when going uphill it is only super annoying or hard to keep pedaling, however on a busy / open road with lots of passing traffic this has caused me some.. worries, to say the least. I then tried connecting with my iphone (XS) AXS app, but only the green light came on and then nothing. If youve gone too far in the wrong direction, try going back the other way. Make sure the wedge lightly contacts the frame or braze-on. #3 re-sync the app with the groupset. for the smoothest, fastest shifting setup. Well until today Press and release to end pairing session. SRAM X7/Type 2 10 Speed Rear Derailleur Hanger Bolt Kit. Press and hold the AXS button on your front derailleur. Front Derailleur Alignment Tips for Ideal Performance. Solutions for noisy SRAM Force eTap AXS drivetrains. Orange Seal, does it live up to it's fame. If the rear wheel is then spun enough for the spoke to move out of the way, the RD will continue to the next indexed position. Log in or register to join the conversation. Hopefully someone with more SRAM knowledge can chime in! If you read the SRAM instructions you set the chain gap using the gauge when the chain is on the second largest cog and turning the b screw to set the gap. One troubleshooting procedure that we can try is: Have the AXS app open, up to date, and all requested permissions enabled. Hi, Drailleur avant. Start by shifting into the second largest sprocket. Not everybody feels comfortable working on their own bike, so dont hesitate to enlist your local bike shop to get your setup dialed. ', I will have a look at my Etap tomorrow and see if i can find a fix for you. Nothng nada :-(( Just . 2) Check that your device's Bluetooth is turned on (that's how your device connects to AXS components) 3) Open the app. This will ensure power, consistency, and quiet during braking for the life of the rotor. Nothing puts a damper on a bike ride like chain drop and front derailleur shifting issues. The solution is the same in either case: replace the pads and rotors, and carefully follow the bed-in process outlined above for quiet operation. A bent hanger will cause inconsistent alignment across the cassette range, B-gap, or the distance between your cog and upper pulley, affects shift speed and quality, but can also create a noisy drivetrain if its maladjusted. I had this with etap Red and had to get the rear derailleur replaced under warranty. Shop SRAM AXS parts and upgrades at Competitive Cyclist and JensonUSA. If it flashes red and green that means a shift has been rejected, which can happen when its below -15C (5F), so bear this in mind during winter months. If re-pairing derailleur and shifter didnt work to solve inoperative shifting, it can be worth checking for firmware updates. The RD is on its way to SRAM through LBS. To correct this, follow the pad advance procedure as described on page 6 of our eTap AXS HRD Service Manual: If you grab your brake lever and it pulls all the way to the handlebar, there could be different causes depending on the age of the bike. Firstly, check if you are using the right SRAM rear derailleur. If you dont have the tool simply use a measuring tool to ensure that the gap between the teeth on the upper pulley and the teeth on the biggest cassette sprocket is approximately 3mm. This is a quick how-to perform basic #maintenance on the #SRAM 11 and 12 speed #derailleur. . When I put the bike in 1st gear and then upshift to 2nd gear it stays in 1st gear. IMBA Epics | View Details. Download the full eTap AXS User Manual here. Rather weird and i'd wait for Sram to respond. Knock on wood but Ive had 4 etap groups and all have been flawless, for what its worth. If the wedge is missing on a bike that came with an eTap AXS front derailleur, see your local dealer to ask for a free replacement. I suppose if youre really worried about either situation, youll always carry an extra cable or battery on every ride. How do I size a chain for a SRAM eTap AXS 1x drivetrain? If your Force eTap AXS group continues to make noise, please reach out to your bike shop. Ask someone who knows what they are doing to help you. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. I have been quite pleased with the SRAM Red AXS on both of my road bikes and Red-XX1 combo on my gravel bike. If not SRAM has a great warranty service in most countries, so just take a trip to your local bike shop to see what they can do to help. SRAM GX Eagle Rear . $18.99. Google searches have rendered nothing. Check your rear derailleur setup 2. I would try this: SRAM GX Eagle 52T Rear Derailleur Bolt and Screw Kit Lunar. SRAM GX 2x10 Rear Derailleur B-Bolt/Limit Screw Kit. SRAM Red eTap AXS Rear Derailleur Pulley Kit (12 Speed) (Ceramic) Expected Sun, Apr 23, 2023 Not yet reviewed. I plan to reach out to SRAM this week. Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. Press and hold the AXS button on your front derailleur. Watch How To Video, B) Shift the rear derailleur in the second largest cog and use MicroAdjust to line up the upper derailleur pulley with that cog. Remove the battery from your front derailleur. $312.99. I've a ~9 months old Sram eTap groupset on my road bike and recently it started to act quite strangely, in two occasions outright dangerously by stopping to perform any rear up or down shifts.. for about half a minute. If for some reason the derailleur is over-shifting into the spokes youll need to adjust the low limit screw, and if it jumps off the smallest cog youll want to adjust the high limit. Allow the brakes to cool prior to any additional riding. It then will "wake up"/reconnect and execute all of the shift clicks at once. This will cover the Eagle 12 speed as well as NX/GX/X1/XX1/X01 11 speed rear derailleurs. This is an important part of the front derailleur setup process because it provides a significant increase in stability when upshifting to the big ring. SRAM support pages are utterly useless and I was unable to find anything similar after some googling. for the smoothest, fastest shifting setup. Ride your cassette for a few hundred kilometers to allow the chain and cassette to break in together and cassette noise will disappear. did you check it previously? This might be a long shot to find answers, but I couldn't find any online. Then hit the parking lot and starts again. I believe YOU have done or are doing something wrong. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. Just swap it out and youre good to go. $4.31 Was . Make sure you do not install the olive backwards. Bleeding your brakes will remove air and water from the brake fluid, increasing the fluids boiling point and optimizing brake function. Using the manual as a reference, here are some key adjustments to check: SRAM AXS chains come from the factory with a very light oil installed, but when it comes time to ride, we recommend applying the wet lube of your choice. If for some reason the derailleur is shifting in one direction well, but poorly in the other, you may need to perform a micro-adjust. Lights will come on every time a shift is executed; green means the battery is good, red means its low, and flashing red means very low. inboard & outboard to confirm that the PowerLock pins are seated completely, and then lock. Apparently there was a problem with the derailleur, but they promised a send a new one that will be delivered today. Here are some bullet points about what happens. Watch How To Video, A) Check your rear derailleur hanger alignment. Press AXS button on shift levers Again locate AXS button at rear derailleur. Head to the AXS app and go into each individual component to check whether the firmware is up to date or not. Remove the wheel from the frame and remove the pads from the caliper. If you feel like your SRAM Force eTap AXS cassette or chain is making excessive noise, follow these steps for a quiet drivetrain.