2023 Resolver Consumer Online Limited. Salary estimated from 10 employees, users, and past and present job . Then ************* called back on 11/3/22 to tell me adjoining cabins on this cruise are now too expensive and iCruise cannot absorb the costs! Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. 320 vacatures voor Customer Service in 8251 Dronten op Indeed.com. We were nervous about doing it this way but wanted to be sure that we had our seats at the specified date/time. Need to file a complaint? Your experience on this site will be improved by allowing cookies. The legitimacy of the processing of your data is your consent granted by marking the corresponding box. Customer Service Representative (Former Employee) - Phoenix, AZ - April 6, 2016. Scottsdale, AZ 85254 We were told we were booked into **** and **** on the Nieuw Amsterdam which are adjoining rooms. I spoke with ********************* who listened to what happened, reviewed the audio of the actual booking phone call and determined the agent had made the error. As a matter of policy, BBB does not endorse any product, service or business. Wat. Average salary for Arriva Group Service Controller in Worcester Park, England: [salary]. The wifi didnt work and I got charged a small amount extra for putting one small item of luggage underneath. We had to take a taxi to catch our train from Split ! Average salaries for Arriva Customer Service Representative: $34,416. View our cookie policy here. For more than 25 years, we have powered travel loyalty and rewards programs for some of the world's most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. Thankfully my friend was a local and drove me very quickly to the main bus stop in Vodice, whereby we were able to just catch the bus. Our Customer Services hotline 0344 800 44 11 is open on Monday to Friday between 8am and 5pm. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. If contacting Arriva customer service through the normal channels doesn't suffice, you can always contact the company's head office. Plan your bus journeys with our journey planner, check timetables and ticket fare prices, buy tickets, and track live buses in real-time across our UK network. Servicing more than 14 different countries, this agency operates as three separate divisions that include Mainland Europe, UK Rail, and UK Bus. For some reason I feel very much not trust icruise.com or arrivia.com (why is arrivia has my info from icruise.com to contact me). More description about the location of the bus is needed. Arriva plc. 15147 N Scottsdale Rd Ste 210 We are recognized as a global leader in business, across our industry and among our suppliers. You can compare prices, amenities and times by searching for a route. I did not really enjoy Arriva Medical due to we were calling the same patients over and over again (typically once or twice a month) offering them products like a back brace, heating pad, knee brace, or erectile dysfunction pump. All rights reserved. What is arrivia? Phone: (602) 749-2100 By law, you have the right to request a refund for delayed or cancelled trips. We stopped for a quick comfort break at a service station which was good too. press@arrivia.com Unfortunately, it isn't always easy to get in touch with a live support person when contacting companies like Arriva. 866-871-9336. Bus not coming at all, allegedly because an accident on the road. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. USB ports for charging. Urtinsa, 28923 Alcorcn (Madrid ) or calidad@arriva.es. Contact our sales team Help/Support Our support team is always ready to help. horrible experience I have to say. 3.3. Zero information on Zadar Bus station about delays or departures. Save time by comparing all your bus travel options in one place. http://www.ethicalcommunity.org/internationalcruiseexcursiongallery/, International Association of Better Business Bureaus. Avoid paying for tickets using the app. I could not take the busy after all, because it was more than 50min late to arrive and I had to take taxi in order not to miss my flight! Get support with your motor insurance right away Our online assistant is the quickest way to get in touch It can answer questions about your policy If you need to call, it points you to the right phone number Ask our online assistant For the best way to get in touch with us, choose from the options below Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00.Friday from 08:30 to 14:30 h. If you have lost an object on our buses, at Arriva we help you find it. Users who replace their existing A-card with the Arriva loyalty card will . We have to pay for luggage although there on tickets was written two baggages included. You could be waiting for hours for the opportunity to submit your complaint. Questions? Your bus was 15 minutes early to the bus stop and didn't even stop for us!! Please contact our Customer Services team anytime from 8am - 5pm Monday to Friday who will be happy to assist you. This business offers travel products and services. Arriva offers a best-in-class experience to all travelers so you're sure to have a pleasant bus trip. It was fine. Alwaysclose to you. For corporate enquiries, we can be contacted via the details below. As a result we reached Dubrovnik 3,5 hour later almost at midnight so our evening was ruined. I have written to arriva to complain about the awful service we experienced. Contact - Arrive Contact Us Sales We'd love to talk about how we can work together. The best way to spare yourself the hassle and stress of dealing with virtual phone assistants, automated chatbots, and other systems is by using DoNotPay. BBB Business Profiles may not be reproduced for sales or promotional purposes. The next day, I began to get harassing emails from *************** repeatedly threatening to have canceled our reservations. I bought 2 bus tickets using the Arriva App. Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Best and worst companies at resolving issues. Arriva Number for Lost Items. No, there aren't any power outlets or USB plugs on Arriva. Follow. What should I do if my bus driver is rude to me. Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. You have the right to withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. Find your contact For corporate enquiries, we can be contacted via the details below. The whole process should take no longer than 10 working days. Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool Customer Reviews are not used in the calculation of BBB Rating. Bus arrived in split almost 1 hour late. Get weekly updates, new jobs, and reviews. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. With arrivia, you can harness the emotional power of travel to attract new customers, members or employees while engaging existing ones. Customer Service Representative 2 salaries. Waar. If you are calling from Germany, the number is 01801 003551 (calls cost 3.9 cents per minute). You can access the Arriva Live Chat service by visiting the company's Contact Uspage. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. There are multiple ways to contact Arriva customer service. Phone Other common reasons for contacting Arriva customer support include. Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is Staff was not speaking english in Veli Losinj, which was not really practical but everything went well. BBB Business Profiles are subject to change at any time. You will receive your e-ticket by email when booking on Busbud. With its Chargeback Instantlyproduct, DoNotPay can instantly submit a refund request or initiate a chargeback on your behalf. Horrible staff; not friendly, dont speek English and a bit arrogant. thx god airport crew was able to help us. BBB Business Profiles generally cover a three-year reporting period. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. All new members of the program will receive a welcome gift - 4.70 points on your account readily available. Welcome to Arriva UK Bus. It was an awful experience. Even if you are looking for any specific details for your arriva medical customer service, the online reviews can get you covered. Job Title. You can capture more of their travel spend by becoming the go-to resource for every aspect of their trip, again and again. By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. I committed over $5,000 to a cruise last April based on their agent's assurance that three free perks were included in the package . The journey also took 45 minutes longer than expected. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The location for the bus pick up in Vodice must be changed immediately to the main bus stop, as anyone else would have missed the bus entirely. Need to find a different location? They will investigate the issue and provide customer services with an official investigation result. Jobs; 76. Our brandable travel booking platform rewards loyal members, incentivizes new sales and creates revenue channels. Outlets for charging at every row. Registered No: 347103 Registered Office: We want our family to take this trip- they need to make it right! 378 reviews. Photos; 20. Can I make a complaint on behalf of someone else? With DoNotPay, you never have to spend hours waiting in a phone queue again. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. This page is not available for these regions: Do you have a question or do you want a refund? Contact our support team Media Want to learn about Arrive? Have you suffered a mishap or accident in one or with one of our vehicles? Relatively comfortable and clean. Afgelopen 24 uur; Afgelopen 3 dagen; Afgelopen 7 dagen; Calls to Arriva are free, but if you call from a mobile, standard mobile rates apply. UK, Tel: +44 (0)191 520 4000 There was a special going on so only 50% of the normal deposit was required per room. BBB is here to help. Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. Dedicated customer support 24/7. Contact Us. Waiting for hours in a phone queue to connect with a live Arriva customer serviceagent will only add to your ire. Then like us on Facebook and follow us on Twitter. Arriva Main Customer Service Number. Whether you need help getting in touch with the Arriva customer support team or want to find agencies to help with your unpaid bills, DoNotPay has got you covered. Date of experience . This page is not available for these regions: Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. Did this answer your question? All product, news and changes in the site will be showed for your region. We recommend arriving early and communicating with the Autobus Statzione ticket staff at your preferred city (ours was Trieste) to make sure you know where to actually find the bus at the appointed time. 5 passengers total in 2 cabins (3 and 2 respectively). Book cheap Arriva bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. What is the depot disciplinary procedure? Our Customer Service line is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. I immediately emailed our agent and made her aware of the error and asked for her to resolve the issue. If you have a lengthy complaint to make and would like to mail it in,send it to: Any time that a company like Arriva fails to deliver the services that you've paid for, you can count on DoNotPay to help. Below you will find many ways to come in contact with us. Search for the company you'd like to call. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. General inquiries inquiries@arrivia.com Media inquiries press@arrivia.com Corporate Headquarters Phone: (602) 749-2100 Toll-Free (888) 320-4234 Lots of stops for restroom breaks. Desplzate de forma segura, cmoda, sostenible y todava ms asequible! We paid in silence and got on the bus and he shouted welcome to croatia really rudely. Current departure times Scheduled services Diversions and obstructions Railway construction Additional transport services Traveling with a disability Travelling with a bike, pram or stroller Season tickets and tickets (E-)tickets Season tickets OV-chipkaart OVpay Travelling with children Arriva Flow Service & contact I have a question 912 260 418. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. inquiries@arrivia.com Bus was late. It's quick, easy and totally free. Salaries; 4. 0344 800 44 11. Thanks for those reviews and I am done w/ icruise.com (and will not dealing w/ arrivia.com)Folks beware !!! There are many ways to contact us: Fill out our Customer Services contact form Phone our Customer Services team Help us to personalise your experience on Arriva Bus by setting your default location. Autobus nie zatrzyma si na wskazanym przystanku i odjecha nie zabierajc nas. We recommend that you bring some snacks and drinks in a reusable water bottle for your bus trip. Get started now and lets get this sorted. The Best Way to Contact Arriva Customer Service. The data provided will be kept for the time necessary to comply with legal requirements and to determine the possible responsibilities that may arise from said purpose and from the processing of the data. Booked two adjoining cabins on Holland America 9 day ********** Cruise package departing 6/4/23 out of ********* through iCruise with agent *************************** on phone 10/28/22. Nuevos descuentos para el transporte pblico en 2023! You can be certain that youre talking to the right person at the right time. I paid $600 per cabin on credit card. Toll-Free (888) 320-4234 Doxford International Business Park If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. So I called customer service on next business day of 10/31/22. The journey was efficient and well organised, only delayed by the passport control process. We were directed by the staff to the misleading bus stop (old one). If you find a suitable trip, you can go ahead and get your Arriva ticket from us. Need to contact Arriva customer service? Luckily, with DoNotPay, you can easily jump to the front of the Arriva phone queue. Vacatures zoeken. I gave ***** some requirements to look for but never satisfied my need and mid-understanding from his part. Admiral Way Find nearby departures, local service updates and more. An error occurred while making the subscription. We give companies the tools they need to incentivize sales, deliver valuable rewards, market-personalized, relevant offers and encourage member participation. 3.3 out of 5 stars. Arriva. Registered in England. Bus driver told me it was incorrect bud and wouldnt let me on, I found out later that it was the correct bud, I had to buy a new ticket because of the unhelpful staff, I've bougth ticket to Starigrad but when I was at bus station driver told me that he dont go to Starigrad and it's other destination. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. Media inquiries Busbud shows you which amenities are included with your Arriva bus for each individual departure. Or maybe you want to tell us about your experiences with our services? Your experience on this site will be improved by allowing cookies. . Contact Arriva Bus customer service Resolver can help you send your complaints to Arriva Bus. No worries, you can use your time on the bus to catch up on some much needed sleep! San Pedro de los Pinos, Benito Jurez, 03100 Ciudad de Mxico, CDMX, Mxico. Easily compare and book your next trip withBusbud. We're happy to help. You can use DoNotPay to quickly get in touch with customer service teams from. DoNotPay can help you bypass the phone queues of more than 10,000 businesses. Contact Us | Arriva Bus Contact us Whether you want to find out about fares and offers, check current timetables, contact the press office or make a commendation or complaint - we're here to help. Very unattentive and stressed staff, rude onboard when the bus was full and told one of us to move from a seat without directing her to another, free seat. Arrivia is the largest stand-alone travel loyalty provider in the world. So I lost 25 euros and went to ither bus to Zadar (and then to Starigrad). This business is in an industry that may require professional licensing, bonding or registration. The only things that could be improved is to have the toilet and the WiFi working. 1 Customer Services & Support Salaries provided anonymously by Arriva employees. Marketing services offering personalized experiences that boost member engagement, redemptions and loyalty program participation. We help businesses with membership groups provide travel solutions that engage their members with personalized marketing and branded customer service capabilities. Arriva plc. This is a multi-location business. When taking the bus with Arriva, you will be able to enjoy Standard seat. worldwide itineraries across all categories, global airlines in all commercial markets, global pick-up locations from major suppliers, curated resorts and hotels from major suppliers, unique experiences and tours by trusted partners. Corporate Headquarters There are no meals or snacks offered on Arriva buses. Arriva salary trends based on salaries posted anonymously by Arriva employees. SR3 3XP This information was not present when booking the ticket. General inquiries Get started now by subscribing to DoNotPay. Theres no jargon in our rights guides. Im really upset as we did absolutely nothing wrong and barely said two words and got shouted at and demanded money of. Arriva Bus Help Portal You have subscribed to this newsletter. Our travel privileges booking platform allows you to generate new revenue to support your business goals. We help businesses sell more to their customers by providing incentives, irresistible travel discounts and inspiring memberships. On our confirmations, we are booked into **** and ****. Busbud is an authorized Arriva ticket seller. I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. BBB reports on known marketplace practices. Most computers will open PDF documents automatically, but you may need to download Adobe Reader. Doorgaan naar hoofdinhoud. She said iCruise would see to it that we got the adjoining rooms and we would speak in one weeks time. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. Driver forced us to pay for travelling with luggage even though ticket says this is included. Conveniently search for Arriva bus schedules and Arriva prices to choose an option that best suits your needs. Ask your question through WhatsApp Contact us through Twitter or Facebook Call Arriva Write to us Explore Arriva Customer Service Representative salaries in London, England collected directly from employees and jobs on Indeed. Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. Arriva Bus Help Portal What is your complaints procedure? Official Partner. Subscribe to our newsletter to know the news and everything that happens in Arriva and that is designed for you. A bus operator in the North West. Note that train tickets sell out, Arriva and other operators generally charge a lot more for last-minute tickets or for tickets bought in person. Begin van hoofdcontent. The bud arrived on time and was on schedule throughout the journey. Anyway, I ****** and learn so many complaints on here. For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. Horrific service. No, Arriva buses usually don't have a toilet on board. Discover how our travel solutions can help your business thrive. Based in Sunderland, England, Arriva is a major transportation provider in the UK. Sit back and relax while we do the work. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. Discover how our travel solutions can help your business. Unrivaled travel products, including cruise, Unlimited reward and loyalty currency options. You are already subscribed to this newsletter. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Type in Skip Waiting on Hold and select the product. Locate me. Extensive travel options that easily integrate with your existing platform to drive sales and increase program value. Please check with your phone provider if you are unsure about how much a call will cost. Everything worked out perfectly. Bad Customer Service. Sunderland The driver was excellent . This highly capable, AI-driven robot lawyer is designed to help consumers save time, save money, and take care of their most complicated and frustrating tasks. What could we do to improve your experience travelling with Arriva? My BAD experience begin with years booking with icruise.com but last week 02/24/2023 after checking out online icruise.com but because of my job and I have to back a diff time to browse but then I got a phone called from *************************** / Personal Vacation Consultant from arrivia.com (his announcement said for icruise.com) but in my head I never recall my icruise office from AZ. When I received email confirmation, there were two issues. Learn more about Resolver Pro and how to claim your business. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Driver charged extra for luggage. Arriva - never again, We missed our Ferry because the bus was late! Arriva offers tram, train, bus, coach, and waterbus services. Tight schedule? Need to get in touch with us? To make a complaint, please contact our Customer Services team by clicking here . Therefore, by searching on Reddit, it becomes easier to know about arriva medical customer service more as all of the comprehensive details of it are available, be it the function, size, or brand. We paid as we were really upset and then he told us to get on another bus as we were causing trouble even though it was the last bus. Our travel privileges booking platform offers your customers the flexibility and options they want while helping them discover more value.